IT Customer Service for Faculty/Staff

Service Request Software Applications Frequently Asked Questions Online Tutorials Employee Password ResetDiscount Programs MyTMCC Contact IT

IT Customer Service provides computer workstation technical support for faculty and administrative staff at Truckee Meadows Community College.

In addition, we support academic computing, networking, telephony, Media Services (multimedia and Elmo, LCD or slide projector technical problems), and IT software applications and databases.

Support Key on Keyboard

Service Request

Online request system for submitting work orders for TMCC Facilities, IT Customer Service, video production, and special events.


Access to Citrix applications, Academics Data, Secure Messaging, Security Access Request (SAR) and more.

Frequently Asked Questions

A list of common questions and possible solutions to help aid you in solving your own computer issues.

Tutorials for Faculty/Staff

Short videos on multiple subjects such as PeopleSoft, using MyTMCC, Grade Rosters, Smart Classrooms and more.

Password Reset Tools

TMCC employees can change their password, look up their username and Employee ID, and set security questions.

Technology Discount Programs

TMCC employees are eligible for many discount programs. See what we currently offer!

MyTMCC Access

Provides faculty/staff with online information and self-service capabilities 24 hours a day.

Contact Us

Contact IT Customer Service.