Frequently Asked Questions

Popular FAQs

Listed below are some of our more popular Frequently Asked Questions. If you can't find what you are looking for, please use the drop down list above to view FAQs by department or program. Once a topic is selected from the list, you will be taken to that department's FAQ page.

FAQ Questions

General

Yes! TMCC's Student Ambassadors provide tours of the Dandini Campus. Also check out our online virtual tour!

Yes! TMCC's Student Ambassadors provide tours of the Dandini Campus. Also check out our online virtual tour!

Yes! TMCC's Student Ambassadors provide tours of the Dandini Campus. Also check out our online virtual tour!

Yes! TMCC's Student Ambassadors provide tours of the Dandini Campus. Also check out our online virtual tour!

Students who need accommodations must have ADA documentation and make prior arrangements with the Disability Resource Center.

Parking is free and open to the public at all TMCC sites and educational centers. No permits are required.

Parking is free and open to the public at all TMCC sites and educational centers. No permits are required.

Tutoring is offered at the TMCC Tutoring and Learning Center.

Tutoring is offered at the TMCC Tutoring and Learning Center.

Visit the Veterans Educational Benefits website for information on how to use your veterans benefits.

Visit the Veterans Educational Benefits website for information on how to use your veterans benefits.

Current students may view and print out unofficial transcripts using MyTMCC (log in to your Student Center).

Official TMCC transcripts can be sent to other NSHE schools free of charge (complete the online Transcript Request form).

For official transcripts being sent to all other colleges and universities, please go the National Student Clearinghouse. Note: there is a fee associated with this request.

Please begin by reviewing TMCC's Steps to Enroll. Once you have been admitted to TMCC, you will receive your student ID number, username, and password.

Then, prior to enrolling in classes, you will be asked to complete Student Orientation, Advising, and Registration (SOAR) online.

If you have more questions, please feel free to contact the Admissions and Records Office.

Read the wireless configuration instructions for:

Update your Operating System to the latest version and make sure all hardware has the most up-to-date drivers. It must use WPA2 Enterprise (sometimes called 802.1x). Make sure it is capable of one of these wireless standards:

  • 802.11a
  • 802.11b
  • 802.11g
  • 802.11n

Devices with Realtek wireless drivers may experience problems with connectivity; however, Realtek has released an update that solves problems with connecting to TMCC’s wireless system. If you have a device using Realtek wireless cards, update your driver to the following version:

  • Realtek RTL8191SE/RTL8192SE 2020.1.0311.2011

For additional questions, please contact IT Customer Service.

Read the wireless configuration instructions for:

Update your Operating System to the latest version and make sure all hardware has the most up-to-date drivers. It must use WPA2 Enterprise (sometimes called 802.1x). Make sure it is capable of one of these wireless standards:

  • 802.11a
  • 802.11b
  • 802.11g
  • 802.11n

Devices with Realtek wireless drivers may experience problems with connectivity; however, Realtek has released an update that solves problems with connecting to TMCC’s wireless system. If you have a device using Realtek wireless cards, update your driver to the following version:

  • Realtek RTL8191SE/RTL8192SE 2020.1.0311.2011

For additional questions, please contact IT Customer Service.

Read the wireless configuration instructions for:

Update your Operating System to the latest version and make sure all hardware has the most up-to-date drivers. It must use WPA2 Enterprise (sometimes called 802.1x). Make sure it is capable of one of these wireless standards:

  • 802.11a
  • 802.11b
  • 802.11g
  • 802.11n

Devices with Realtek wireless drivers may experience problems with connectivity; however, Realtek has released an update that solves problems with connecting to TMCC’s wireless system. If you have a device using Realtek wireless cards, update your driver to the following version:

  • Realtek RTL8191SE/RTL8192SE 2020.1.0311.2011

For additional questions, please contact IT Customer Service.

Currently, only full-time faculty and staff are listed in TMCC's online Directory. Please check your course syllabus; your instructor should have their preferred mode(s) of communication located at the top.

Also, visit classes.tmcc.edu to see if your instructor has a linked faculty website.

Currently, only full-time faculty and staff are listed in TMCC's online Directory. Please check your course syllabus; your instructor should have their preferred mode(s) of communication located at the top.

Also, visit classes.tmcc.edu to see if your instructor has a linked faculty website.

Log in to MyTMCC. Click on "Student Center". You can find your financial aid award by reviewing your award letter in the communication center. You can also find what financial aid documents you are missing by reviewing your MyTMCC "To Do List".

Most email addresses at TMCC consist of the person’s first initial followed by their last name at tmcc.edu (e.g., if your instructor's name is John Smith, the email address will most likely be "jsmith@tmcc.edu"). However, this may not always be the case, since some instructors may share a first initial and last name.

This is why we suggest contacting the department. To find the department's contact information:

If you are unsure which Division your instructor works in, please feel free to contact the Academic Support Center.

Most email addresses at TMCC consist of the person’s first initial followed by their last name at tmcc.edu (e.g., if your instructor's name is John Smith, the email address will most likely be "jsmith@tmcc.edu"). However, this may not always be the case, since some instructors may share a first initial and last name.

This is why we suggest contacting the department. To find the department's contact information:

If you are unsure which Division your instructor works in, please feel free to contact the Academic Support Center.

Access your grade report through MyTMCC. Grades are available approximately one week after the end of the semester. 

If you need a printed copy of the grades, you can use MyTMCC to print an unofficial copy of your transcript that will show all your classes and grades, including previous terms.

Visit the Steps to Graduate web page or contact Academic Advisement for information.

Diploma Sender will mail out transcripts for all HSE (formerly GED) transcripts in the state of Nevada.

The first transcript is free of charge; additional transcripts and/or verifications may be obtained for a fee.

Diploma Sender will mail out transcripts for all HSE (formerly GED) transcripts in the state of Nevada.

The first transcript is free of charge; additional transcripts and/or verifications may be obtained for a fee.

Contact the Financial Aid, Scholarships and Employment Office or view the online student job board for current postings.

Contact the Financial Aid, Scholarships and Employment Office or view the online student job board for current postings.

There are three ways to pay for your TMCC classes:

Online

  1. Log onto MyTMCC and view your Student Center.
  2. Scroll down to the "Finances" section.
  3. Under the "Account Summary" box, click on the link "make a payment".
  4. From there you are able to enter the amount you want to pay. You can choose to pay by credit card or electronic check.

In Person

The Accounting Services Cashier's Office accepts payments Monday through Friday (excluding holidays), between 8 a.m. and 5 p.m. at the Dandini campus in the Red Mountain Building, room 318. We accept credit cards (before 4 p.m.), cash, check and money orders.

By Mail

Payments can be mailed to the TMCC Accounting Services Cashier’s Office (7000 Dandini Blvd., RDMT 318, Reno, Nevada 89512-3999) in the form of check or money order. Make checks payable to "Board of Regents" and include your student ID number on the check.

Set up your Direct Deposit online:

  1. Log in to your Student Center in MyTMCC.
  2. Scroll down to the "Finances" section.
  3. Click on "Enroll in Direct Deposit" (link is on the left side).
  4. Click on "Add Account".
  5. Enter your bank account information (including routing number).
  6. Once all information is entered and correct, click "Save".

Set up your Direct Deposit online:

  1. Log in to your Student Center in MyTMCC.
  2. Scroll down to the "Finances" section.
  3. Click on "Enroll in Direct Deposit" (link is on the left side).
  4. Click on "Add Account".
  5. Enter your bank account information (including routing number).
  6. Once all information is entered and correct, click "Save".

Prior to testing, individuals who wish to take the ACCUPLACER must first complete the TMCC Application for Admission and receive their student identification number.

The MyTMCC student portal is a "one-stop" gateway for accessing many TMCC applications and tools. Use it to search, register and pay for your classes.

MyTMCC is part of the Nevada statewide iNtegrate project hosted by System Computing Services (SCS), a unit of the Nevada System for Higher Education, and provides TMCC students, faculty and staff personalized access to information and tools in one secure, centralized location.

Through the portal, you have 24/7 access to the following:

  • A checklist of "to do" items
  • All communications from the College
  • Shopping cart style course registration
  • Advanced planning tools

To access MyTMCC, visit my.tmcc.edu.

The MyTMCC student portal is a "one-stop" gateway for accessing many TMCC applications and tools. Use it to search, register and pay for your classes.

MyTMCC is part of the Nevada statewide iNtegrate project hosted by System Computing Services (SCS), a unit of the Nevada System for Higher Education, and provides TMCC students, faculty and staff personalized access to information and tools in one secure, centralized location.

Through the portal, you have 24/7 access to the following:

  • A checklist of "to do" items
  • All communications from the College
  • Shopping cart style course registration
  • Advanced planning tools

To access MyTMCC, visit my.tmcc.edu.

The MyTMCC student portal is a "one-stop" gateway for accessing many TMCC applications and tools. Use it to search, register and pay for your classes.

MyTMCC is part of the Nevada statewide iNtegrate project hosted by System Computing Services (SCS), a unit of the Nevada System for Higher Education, and provides TMCC students, faculty and staff personalized access to information and tools in one secure, centralized location.

Through the portal, you have 24/7 access to the following:

  • A checklist of "to do" items
  • All communications from the College
  • Shopping cart style course registration
  • Advanced planning tools

To access MyTMCC, visit my.tmcc.edu.

Academic Placement Testing (ACCUPLACER) is a required enrollment step for new, degree-seeking students.

All students are encouraged to take this test to ensure that, with the help of an Academic Advisor, they register for the correct classes. The ACCUPLACER placement test is available to all current TMCC students and who provide valid government-issued photo identification.

ACCUPLACER is a pre-requisite for placement into TMCC English and math classes. ACT or SAT scores that are less than two years old, or grades from pre-requisite classes can be used instead.

Academic Placement Testing (ACCUPLACER) is a required enrollment step for new, degree-seeking students.

All students are encouraged to take this test to ensure that, with the help of an Academic Advisor, they register for the correct classes. The ACCUPLACER placement test is available to all current TMCC students and who provide valid government-issued photo identification.

ACCUPLACER is a pre-requisite for placement into TMCC English and math classes. ACT or SAT scores that are less than two years old, or grades from pre-requisite classes can be used instead.

Visit IT's computer labs website for information about hours and guidelines for all TMCC lab locations.

Visit IT's computer labs website for information about hours and guidelines for all TMCC lab locations.

Visit IT's computer labs website for information about hours and guidelines for all TMCC lab locations.

There are several tax programs for TMCC students: the Hope Tax Credit, the Lifetime Learning Tax Credit, Employer-Provided Education Assistance and Student Loan Interest Deductions.

In January you will receive in the mail the IRS 1098-T itemizing tuition paid for the previous year. For more information, contact your tax advisor or visit the Financial Aid Office.

Faculty, staff and students can find information about making copies (including current pricing) at TMCC on the Auxiliary Services Xerox Copier Program web page.

More information on student printing (e.g., student accounts and student vouchers) is also available.

Faculty, staff and students can find information about making copies (including current pricing) at TMCC on the Auxiliary Services Xerox Copier Program web page.

More information on student printing (e.g., student accounts and student vouchers) is also available.

TMCC has four locations and offers classes and workshops at more than 40 sites in Washoe County.

TMCC College location maps are available on our website, or from Google Maps.

The Regional Transportation Commission (RTC) provides bus service to TMCC's Dandini Campus. The Welcome Center in the Red Mountain Building, room 315 has bus schedules, or you can contact RTC directly at 775-348-RIDE.

The RTC sells discounted bus passes to TMCC students. Students are required to have their TMCC ID to purchase passes, as well as to use the passes on RTC buses. You may purchase your TMCC bus pass at the Accounting Services Cashier’s Office.

TMCC has four locations and offers classes and workshops at more than 40 sites in Washoe County.

TMCC College location maps are available on our website, or from Google Maps.

The Regional Transportation Commission (RTC) provides bus service to TMCC's Dandini Campus. The Welcome Center in the Red Mountain Building, room 315 has bus schedules, or you can contact RTC directly at 775-348-RIDE.

The RTC sells discounted bus passes to TMCC students. Students are required to have their TMCC ID to purchase passes, as well as to use the passes on RTC buses. You may purchase your TMCC bus pass at the Accounting Services Cashier’s Office.

For National Guard waivers, Nevada pre-paid tuition, vocational rehab or third-party payments: contact TMCC's Accounting Services.

For GI Bill questions: contact the Veterans Resource Center.

For National Guard waivers, Nevada pre-paid tuition, vocational rehab or third-party payments: contact TMCC's Accounting Services.

For GI Bill questions: contact the Veterans Resource Center.

Degree-seeking students are required to attend an On Track to Graduate workshop before registering for second semester courses.

On Track is a group advising service designed to introduce you to all the advisement tools available on our website and through your MyTMCC student center. Understanding these tools will empower you to make informed decisions about how to meet your educational goals in an enjoyable and efficient manner.  

After you have successfully completed the workshop, the enrollment hold will be removed.

Admissions

No, a high school diploma or HSE (formerly GED) is not required to attend TMCC, unless you are applying for special admission or wish to declare a degree program.

No, a high school diploma or HSE (formerly GED) is not required to attend TMCC, unless you are applying for special admission or wish to declare a degree program.

No, TMCC does not have an admissions application deadline.

We encourage students to apply as early as possible to ensure they can complete the needed Steps to Enroll and get their preferred classes. In addition, we want you to be successful! Research shows students who apply well in advance of the first class meeting have much better success rates.

Please begin by reviewing TMCC's Steps to Enroll. Once you have been admitted to TMCC, you will receive your student ID number, username, and password.

Then, prior to enrolling in classes, you will be asked to complete Student Orientation, Advising, and Registration (SOAR) online.

If you have more questions, please feel free to contact the Admissions and Records Office.

Please begin by reviewing TMCC's Steps to Enroll. Once you have been admitted to TMCC, you will receive your student ID number, username, and password.

Then, prior to enrolling in classes, you will be asked to complete Student Orientation, Advising, and Registration (SOAR) online.

If you have more questions, please feel free to contact the Admissions and Records Office.

Please visit the International Student Services website for detailed information available to international students.

Admission and Registration

No, a high school diploma or HSE (formerly GED) is not required to attend TMCC, unless you are applying for special admission or wish to declare a degree program.

No, a high school diploma or HSE (formerly GED) is not required to attend TMCC, unless you are applying for special admission or wish to declare a degree program.

No, TMCC does not have an admissions application deadline.

We encourage students to apply as early as possible to ensure they can complete the needed Steps to Enroll and get their preferred classes. In addition, we want you to be successful! Research shows students who apply well in advance of the first class meeting have much better success rates.

No, TMCC does not have an admissions application deadline.

We encourage students to apply as early as possible to ensure they can complete the needed Steps to Enroll and get their preferred classes. In addition, we want you to be successful! Research shows students who apply well in advance of the first class meeting have much better success rates.

Please begin by reviewing TMCC's Steps to Enroll. Once you have been admitted to TMCC, you will receive your student ID number, username, and password.

Then, prior to enrolling in classes, you will be asked to complete Student Orientation, Advising, and Registration (SOAR) online.

If you have more questions, please feel free to contact the Admissions and Records Office.

Please begin by reviewing TMCC's Steps to Enroll. Once you have been admitted to TMCC, you will receive your student ID number, username, and password.

Then, prior to enrolling in classes, you will be asked to complete Student Orientation, Advising, and Registration (SOAR) online.

If you have more questions, please feel free to contact the Admissions and Records Office.

Diploma Sender will mail out transcripts for all HSE (formerly GED) transcripts in the state of Nevada.

The first transcript is free of charge; additional transcripts and/or verifications may be obtained for a fee.

Diploma Sender will mail out transcripts for all HSE (formerly GED) transcripts in the state of Nevada.

The first transcript is free of charge; additional transcripts and/or verifications may be obtained for a fee.

There are three ways to pay for your TMCC classes:

Online

  1. Log onto MyTMCC and view your Student Center.
  2. Scroll down to the "Finances" section.
  3. Under the "Account Summary" box, click on the link "make a payment".
  4. From there you are able to enter the amount you want to pay. You can choose to pay by credit card or electronic check.

In Person

The Accounting Services Cashier's Office accepts payments Monday through Friday (excluding holidays), between 8 a.m. and 5 p.m. at the Dandini campus in the Red Mountain Building, room 318. We accept credit cards (before 4 p.m.), cash, check and money orders.

By Mail

Payments can be mailed to the TMCC Accounting Services Cashier’s Office (7000 Dandini Blvd., RDMT 318, Reno, Nevada 89512-3999) in the form of check or money order. Make checks payable to "Board of Regents" and include your student ID number on the check.

Please visit the International Student Services website for detailed information available to international students.

Degree-seeking students are required to attend an On Track to Graduate workshop before registering for second semester courses.

On Track is a group advising service designed to introduce you to all the advisement tools available on our website and through your MyTMCC student center. Understanding these tools will empower you to make informed decisions about how to meet your educational goals in an enjoyable and efficient manner.  

After you have successfully completed the workshop, the enrollment hold will be removed.

Degree-seeking students are required to attend an On Track to Graduate workshop before registering for second semester courses.

On Track is a group advising service designed to introduce you to all the advisement tools available on our website and through your MyTMCC student center. Understanding these tools will empower you to make informed decisions about how to meet your educational goals in an enjoyable and efficient manner.  

After you have successfully completed the workshop, the enrollment hold will be removed.

ACCUPLACER

You can obtain a copy of you placement scores by logging in to MyTMCC. Your scores can be found in the "other academic" drop down menu in the Academics Section of the Student Center. You can also visit the TMCC Testing Services department and paying the $10 transcript fee. You will need your placement scores in order to register for your new student advisement workshop.

The ACCUPLACER is a computerized placement exam that provides information about your academic skills in math, English, and reading. The exam is not a "pass" or "fail" exam and offers an accurate measurement of your academic skills to help you excel in your educational goals.

Please visit the ACCUPLACER website for more information about this exam.

Transfer and Advisement

Transfer students have Steps to Enroll as well, but do not need to follow the same requirements as new, degree-seeking students do.

All newly-admitted students have access to Student Orientation, Advising, and Registration (SOAR) online. SOAR will introduce you to valuable information regarding TMCC.

Current students may view and print out unofficial transcripts using MyTMCC (log in to your Student Center).

Official TMCC transcripts can be sent to other NSHE schools free of charge (complete the online Transcript Request form).

For official transcripts being sent to all other colleges and universities, please go the National Student Clearinghouse. Note: there is a fee associated with this request.

Students must request official transcripts from their previously attended institution to be sent to TMCC Admissions & Records.

In order to have the transcript evaluated, a student must be admitted as a degree or certificate seeking student at TMCC and submit a Transfer Credit Evaluation Request form to Admissions & Records.

Transfer

Transfer students have Steps to Enroll as well, but do not need to follow the same requirements as new, degree-seeking students do.

All newly-admitted students have access to Student Orientation, Advising, and Registration (SOAR) online. SOAR will introduce you to valuable information regarding TMCC.

Students must request official transcripts from their previously attended institution to be sent to TMCC Admissions & Records.

In order to have the transcript evaluated, a student must be admitted as a degree or certificate seeking student at TMCC and submit a Transfer Credit Evaluation Request form to Admissions & Records.

Add/Drop Classes

Access your grade report through MyTMCC. Grades are available approximately one week after the end of the semester. 

If you need a printed copy of the grades, you can use MyTMCC to print an unofficial copy of your transcript that will show all your classes and grades, including previous terms.

CAPE Testing

The placement scores are different for each language. See below:

Course CAPE Placement Cut-off
SPAN 112 179-319
SPAN 211 320-346
SPAN 212 347+
 
FREN 112 260-366
FREN 211 337-401
FREN 212 402+
GER 112 292-382
GER 211 383-491
GER 212 492+
 
RUS 112 200-399
RUS 211 400-599
RUS 212 600+
 
* CHIN 1st year I 0-199
* CHIN 1st year II 200-399
* CHIN 2nd year I 400-599

* NOTE: currently TMCC does not offer Chinese, therefore the placement cutoffs shown with ( * ) are only guidelines and do not indicate placement into any TMCC foreign language courses.

Financial Aid

Log in to MyTMCC. Click on "Student Center". You can find your financial aid award by reviewing your award letter in the communication center. You can also find what financial aid documents you are missing by reviewing your MyTMCC "To Do List".

Set up your Direct Deposit online:

  1. Log in to your Student Center in MyTMCC.
  2. Scroll down to the "Finances" section.
  3. Click on "Enroll in Direct Deposit" (link is on the left side).
  4. Click on "Add Account".
  5. Enter your bank account information (including routing number).
  6. Once all information is entered and correct, click "Save".

There are several tax programs for TMCC students: the Hope Tax Credit, the Lifetime Learning Tax Credit, Employer-Provided Education Assistance and Student Loan Interest Deductions.

In January you will receive in the mail the IRS 1098-T itemizing tuition paid for the previous year. For more information, contact your tax advisor or visit the Financial Aid Office.

For National Guard waivers, Nevada pre-paid tuition, vocational rehab or third-party payments: contact TMCC's Accounting Services.

For GI Bill questions: contact the Veterans Resource Center.

Records

Visit the Steps to Graduate web page or contact Academic Advisement for information.

Testing

Students who need accommodations must have ADA documentation and make prior arrangements with the Disability Resource Center.

You can obtain a copy of you placement scores by logging in to MyTMCC. Your scores can be found in the "other academic" drop down menu in the Academics Section of the Student Center. You can also visit the TMCC Testing Services department and paying the $10 transcript fee. You will need your placement scores in order to register for your new student advisement workshop.

The placement scores are different for each language. See below:

Course CAPE Placement Cut-off
SPAN 112 179-319
SPAN 211 320-346
SPAN 212 347+
 
FREN 112 260-366
FREN 211 337-401
FREN 212 402+
GER 112 292-382
GER 211 383-491
GER 212 492+
 
RUS 112 200-399
RUS 211 400-599
RUS 212 600+
 
* CHIN 1st year I 0-199
* CHIN 1st year II 200-399
* CHIN 2nd year I 400-599

* NOTE: currently TMCC does not offer Chinese, therefore the placement cutoffs shown with ( * ) are only guidelines and do not indicate placement into any TMCC foreign language courses.

Prior to testing, individuals who wish to take the ACCUPLACER must first complete the TMCC Application for Admission and receive their student identification number.

The ACCUPLACER is a computerized placement exam that provides information about your academic skills in math, English, and reading. The exam is not a "pass" or "fail" exam and offers an accurate measurement of your academic skills to help you excel in your educational goals.

Please visit the ACCUPLACER website for more information about this exam.

Academic Placement Testing (ACCUPLACER) is a required enrollment step for new, degree-seeking students.

All students are encouraged to take this test to ensure that, with the help of an Academic Advisor, they register for the correct classes. The ACCUPLACER placement test is available to all current TMCC students and who provide valid government-issued photo identification.

ACCUPLACER is a pre-requisite for placement into TMCC English and math classes. ACT or SAT scores that are less than two years old, or grades from pre-requisite classes can be used instead.

Transcripts

Current students may view and print out unofficial transcripts using MyTMCC (log in to your Student Center).

Official TMCC transcripts can be sent to other NSHE schools free of charge (complete the online Transcript Request form).

For official transcripts being sent to all other colleges and universities, please go the National Student Clearinghouse. Note: there is a fee associated with this request.