TMCC physical locations are closed but classes and services are being delivered remotely. For more information, please visit  Register now for Summer and Fall Semester, view our class schedules!


Start a New Career ASAP with New Certificate Program

Nurse sitting at a computer station.
Rebecca A. Eckland

Have you been looking for a career that combines administration and the important work done by the health and medical industry? Or, are you looking to change careers because you’re ready for new challenges and a better quality of life? What if you could do all of that and improve your English language skills... for free? 

Starting June 1, TMCC’s English Language Learners program is teaming up with our non-credit educational division, Educational Programs Inspiring the Community (EPIC) to offer a new non-credit certificate program in Patient Access and Registration. This certificate program will prepare you to play a key role in making a patient’s healthcare experience a positive one.  

As we follow the guidelines from Governor Sisolak, the class will begin on June 1. If TMCC locations are re-opened, the class will meet at the Meadowood Center on Mondays and Wednesdays from 5:30-9 p.m. There are also three required Saturday classes that are scheduled to meet June 20, July 11 and August 1. All Saturday classes meet from 9 a.m.- 3 p.m.   If the class needs to be converted to an online format, that will be communicated through the TMCC and EPIC websites.

What Will I Learn? 

In this 90-hour program you will learn how to be a front-line registration employee who works effectively with patients.  This could mean that you will work at a reception desk in a hospital, or in private practice. Regardless of where you will work, you will learn how to: 

  • Implement patient identification practices to maintain patient safety 
  • Reduce insurance denials through accurate data collection
  • Communicate with patients about their financial responsibility
  • Measure performance, safety, and accuracy related to the future of an organization
  • Comply with HIPAA and insurance verification, and benefit coordination

How Will This Program Improve My Communication Skills in English? 

In addition to these career-specific skill sets, you will also continue to work on your English language skills. This certificate program follows the I-BEST Model (Integrated Basic Skills and Training), which embeds an ELL Instructor in the classroom with you as you learn skills related to this particular career. That means you will receive extra assistance with developing your communication skills within the context of this profession. 

Additionally, there is no requirement to take an additional ELL class. Instead, your ELL instructor will be available to work with you online, as you need assistance. This will support students who may have other obligations and who cannot commit to attending classes for more than two days per week.

How Much Does the Certificate Class Cost? 

The cost of the program is $1,950, but there are fifteen full-ride scholarship opportunities for qualifying students. This means that not only is tuition covered, but so is the cost of the National Association of Healthcare Access Management Exam which will enable you to become a Certified Healthcare Access Associate. 

In other words, if you are an English Language Learner looking for a new career in administration, no matter your age, there is literally nothing to lose by signing up for this amazing opportunity.  The deadline to apply is May 8. 

Why Should I Apply? 

If you’ve wanted to apply for a receptionist position, but lack the required experience, the Certified Healthcare Access Associate Credential will communicate to potential employers that you possess the skills and dedication needed to fill these kinds of positions. 

The program will also teach you soft skills that employers are looking for— potential employees who not only understand the details of working with insurance companies, HIPAA compliance and data entry but also candidates who can work with patients in a way that makes them feel welcomed and cared for.

When students complete the class and their certification exam, they will work directly with TMCC’s College and Career Transitions Coordinator Debi Pezzuto to find a career in this industry that is the right match for you. 

Apply Today! 

Space in the program is limited, and applications are currently being accepted. The program, which begins on June 1, is open to anyone for whom English is a second language—this includes TMCC students, high school graduates and members of the community. 

To apply for this opportunity, contact Debi Pezzuto at 775-829-9052.