TMCC is currently offering in-person classes and services. Masks are required for all individuals, in all public spaces and classrooms, regardless of vaccination status. For more information, visit


TMCC's Nevada Promise Scholarship Mentor Resources

Emergency Contact Information

In the case of an emergency please refer to this page to guide you in assisting your students. If you believe your student is in immediate danger, please call 911.

Department Phone
Nevada Promise Coordinator 775-673-8205
Police Services at TMCC 775-674-7900
Reno Police Department 775-334-2121
Sparks Police Department 775-353-2231
Suicide Prevention Lifeline 1-800-273-8255
TMCC Counseling Center 775-673-7060
TMCC Student Conduct Office 775-673-7270
Washoe County Human Services 775-785-8600

Student Conduct Report

If you ever feel that your student (as a TMCC student) is displaying disruptive behavior, please submit an incident form. These behaviors include, but are not limited to: verbal or physical threats, repeated obscenities and refusal to comply with faculty/staff/designee directions.

TMCC's Student Conduct website provides more information on policy and procedures.

Reporting a Complaint or Incident

  1. Select "Community Member" as Reporter Type on the incident form.
  2. Provide all required information.
  3. A TMCC Student Conduct Officer will contact you within 2-3 days to follow up.

WCSD High School Contact Info

High School Main Phone Number
Academy for Career Education 775-324-3900
Academy of Arts, Careers and Technology 775-327-3920
Alpine Academy College Preparatory High School 775-356-1166
Coral Academy of Science 775-829-4601
Damonte Ranch High School 775-851-5656
Galena High School 775-851-5630
Hug High School 775-333-5300
Incline High School 775-832-4260
Manogue High School 775-336-6000
McQueen High School 775-746-5880
North Valleys High School 775-677-5499
Reed High School 775-353-5700
Reno High School 775-333-5050
RISE High School 775-337-9939
Spanish Springs High School 775-425-7733
Sparks High School 775-353-5550
TMCC High School 775-674-7660
Wooster High School 775-321-3160

Sample Email Template

Subject Line: Nevada Promise Mentor Introduction

Hello (Mentee’s Name),

I would like to introduce myself as (Your Name), your new Nevada Promise Mentor. I am excited to have this opportunity to work with you and to help you succeed in college.

I would like to tell you a little about myself. I am from (City Name) and have lived in Reno, Nevada for (years). I graduated with (Degree) from (Higher Education Institute). I currently work at (Company) as (Position). I hope that my educational and my professional background may provide you some insight/tools to help you be successful in college and in life.

Please email me back with some information about yourself. What high school are you attending? Why are you interested in the Nevada Promise Scholarship and what career or degree program are you interested in? Is there anything else you think I should know?

I am very much looking forward to our first meeting. Can we meet this month for about an hour? I am free on (these days and these times). Let me know what day or time might work best for you.

Have a great day!

(Your first name; include last name if you prefer, but not necessary)

Addressing Student Wellbeing and Behavior

Definition of Child Abuse and Neglect

Nevada law defines several types of child abuse and neglect:

  • Physical Injury: a non-accidental injury including bruises, cuts, bite marks, burns and broken bones.
  • Mental Injury: an injury to a child's intellectual, psychological or emotional condition causing impairment of a child's normal range of performance or behavior.
  • Sexual Abuse or Exploitation: any sexual activity with a child, including fondling and lewdness, or encouraging or allowing a child to view pornographic material or engage in prostitution or pornography.
  • Negligent Treatment or Maltreatment: failure to provide a child with proper care, control or supervision, food, education, shelter or medical care.

A parent or guardian is responsible for the abuse or neglect of a child if he or she causes or allows the abuse or neglect. A child is anyone under the age of 18.

Concerned about Student Being Harmed?

Mentee Under 18:

  • You are a mandated reporter. If your mentee is under age 18 and you have "reasonable cause to believe" your mentee has been abused or neglected, you are required to report the suspected abuse or neglect to Washoe County Human Services no later than 24 hours after you have received the information.
  • Call the 24-hour reporting line for Washoe County Human Services at 775-785-8600.

Mentee Over 18:

  • If your mentee is still a high school student: consult with your student’s high school counselor.
  • If your mentee is not a high school student: consult with a TMCC Counselor (775-673-7060).

Notify the mentor coordinator or call 775-673-8236.

Concerned that Student is a Harm to Self or Others?

If your mentee is still in high school:

  • Immediate threat?
    • If you are on the high school campus: notify a school official and/or school police.
    • If you are on the TMCC campus: call 911.
    • After help arrives, notify the student’s high school counselor or principal.
  • Not an immediate threat: notify the student’s school counselor or principal.

If your mentee is no longer a high school student:

  • Immediate threat: call 911.
  • Not an immediate threat: walk the student to the TMCC Counseling Center (RDMT 325) or call the Counseling Center at 775-673-7060.
  • File a student conduct report.

Notify the mentor coordinator or call 775-673-8236.

TMCC Resources

WCSD Resources