VPN and Remote Network

Instructions for installing and connecting to the Virtual Private Network (VPN) portal, accessing GlobalProtect offsite, and remote network access (accessing files stored on the administrative file server).

If you have any questions, contact us.


Overview of TMCC's GlobalProtect SSL VPN Portal

TMCC's GlobalProtect SSL Virtual Private Network (VPN) portal gives TMCC employees secure access to the TMCC network. The portal will also give campus users and consultants external access to TMCC servers. The VPN gateway is initially installed through a web browser and accessible from anywhere.

In order to have access to the VPN, follow the instructions below to install a small client (called paconnect).

Operating Systems

The VPN works with:

  • Mac OS X: version 10.9 and later
  • Apple iOS: 10.9 and later
  • Google Android: 4.4 and later
  • Google Chrome OS: 45 and later
  • Linux (not supported until version 4.1 release)
  • Windows 7 and later

To view your current operating system (Windows):

  1. Navigate to and open the Windows "Start" menu.
  2. Select "Control Panel", located on the pop-up menu on the right.
  3. When the "Control Panel" window appears, select "System" in the first column on the left.
  4. Scroll down to "System" and "System type" to view your current operating system.

Browser Support

The following browsers are usable with the Cloud Services Portal:

  • Linux
    • Mozilla Firefox: version 58.0
  • MacOS X
    • Google Chrome: version 63
    • Mozilla Firefox: version 58.0
    • Safari: version 11
  • MicrosoftWindows
    • Google Chrome: version 63
    • Microsoft Edge
    • Mozilla Firefox: 57.0

Unsupported Browsers

The following browser versions/configurations do not work with the Cloud Services Portal:

  • Apple Safari: version 10 and lower, when using privacy mode

Connecting to the VPN

Open your web browser and navigate to the VPN Gateway.

Log in using your TMCC network user name and password (the same username and password you use to log in to your administrative computer at TMCC). After logging in, the "GlobalProtect Portal" screen will appear.

Follow the correct set of instructions below for your operating system.


Instructions for Windows 10

  1. To install, click on the "GlobalProtect64.msi" install, located on the bottom left corner of the GlobalProtect Portal screen.
  2. Click "Run"
  3. The "Welcome to the GlobalProtect Setup Wizard" screen will appear.
  4. Click "Next"
  5. Click "Next" on the "Select Installation Folder"
  6. Click "Next" on "Confirm Installation"
  7. The "Installing GlobalProtect" screen will appear.
  8. When installation is complete, click "Close"
  9. The "GlobalProtect" screen appears (may be hidden behind your browser window).
  10. Type "paconnect.tmcc.edu" in the address line under "Portal"
  11. Click "Connect"
  12. Enter your TMCC network login credentials on the "GlobalProtect Login" screen
  13. Click "Connect"
  14. Congratulations! You have established a VPN connection!
  15. Close this window.

Note: You will not need to follow these steps in the future on this machine.

See Also

Disconnecting from SSL VPN

  1. Right click on the GlobalProtect VPN Client icon on the bottom right of your task bar.
  2. Click "Disconnect" on the pop-up menu.
  3. If the icon is hidden, click on the arrow next to the system tray to "show hidden icons".

Connecting to SSL VPN After Initial Installation

  1. Right click on the GlobalProtect VPN Client" icon on the bottom right of your screen.
  2. Click "Connect" on the pop-up menu.
  3. Notice there is no connection established when there is a red "X"
  4. The Portal address is "paconnect.tmcc.edu"
  5. Enter your TMCC network username and password
  6. Click "Connect"
  7. Your VPN connection is now established.

Instructions for Windows 7

  1. To install, click on the download link that applies to your current operating system.
  2. Save the "Windows Installer Package" to your Desktop or Downloads folder. 
  3. Double-click the "GlobalProtect.msi" that appears.
  4. Click "Next".
  5. Click "Next" on the "Select Installation Folder".
  6. Click "Next" on "Confirm Installation".
  7. The "Installing GlobalProtect" screen will appear.
  8. When installation is complete, click "Close".
  9. The "GlobalProtect" screen appears (may be hidden behind your browser window).
  10. Type "paconnect.tmcc.edu" in the address line under "Portal".
  11. Click "Connect"
  12. Enter your TMCC network login credentials on the "GlobalProtect Login" screen.
  13. Click "Connect"
  14. Congratulations! You have established a VPN connection!
  15. Close this window.

Note: You will not need to follow these steps in the future on this machine.

See Also

Disconnecting from SSL VPN

  1. Right click on the Global Protect VPN Client icon on the bottom right of your task bar.
  2. Click "Disconnect" on the pop-up menu.
  3. If the icon is hidden, click the arrow next to the system tray to "show hidden icons".

Connecting to SSL VPN After Installation

  1. Right click on the GlobalProtect VPN Client icon on the bottom right of your screen.
  2. Click "Connect" on the pop-up menu.
  3. Notice there is no connection established when there is a red "X".
  4. The Portal address is "paconnect.tmcc.edu".
  5. Enter your TMCC network username and password.
  6. Click "Connect"
  7. Your VPN connection is now established.

Instructions for Mac OS X

  1. To install, click "Download Mac 32/64 bit GlobalProtect agent".
  2. Click on the "Downloads" icon on the right side of the Dock and select "GlobalProtect.pkg".
  3. Click "Continue" on the "Install GlobalProtect" screen.
  4. Click "Continue" on the "Destination Select" screen.
  5. Click "Continue" on the "Installation Type" screen.
  6. Click "Install".
  7. Enter your TMCC network username and password and click "Install Software".
  8. When the installation is complete, move the "GlobalProtect Installer" to the Trash.
  9. Click "Close"
  10. Type "paconnect.tmcc.edu" in the address line under "Portal".
  11. Click "Connect"
  12. Enter your TMCC network login credentials on the "GlobalProtect Login" screen.
  13. Click "Connect"
  14. Congratulations! You have established a VPN connection!
  15. Close the GlobalProtect window.

Note: You will not need to follow these steps in the future on this machine.

See Also

Disconnecting from SSL VPN

  1. Right-click on the "GlobalProtect VPN Client" icon, located in the top-right of your screen.
  2. Select "Disconnect" on the drop-down menu.

Connecting to SSL VPN After Installation

  1. Right-click on the "GlobalProtect VPN Client" icon, located in the top-right of your screen.
  2. Select "Connect" on the drop-down menu.
  3. The Portal address is "paconnect.tmcc.edu".
  4. Enter your TMCC network username and password.
  5. Click "Connect"
  6. Your VPN connection is established.


Remote Network Access (to "H" and "S" drives)

Occasionally, faculty or staff who are away from TMCC may need to access files stored on the administrative file server.

In addition, teaching faculty who are in a classroom may have a need to access files stored on the administrative file server.

To access your network files (typically found on your "H" and “S” drives if logged on to the TMCC network from an administrative computer), follow these steps:

  1. TMCC employees/emeritus need to use the Virtual Private Network (VPN) to create a remote connection to the TMCC network.
  2. Once connected to the TMCC network via the VPN, click on Start, then Run.
  3. For all TMCC sites where your network files are stored, type the following in the RUN line: \\tmccadmn.tmcc.edu\Cloud
  4. Select OK.
  5. A login window will appear.
  6. Log in using either: tmccadmn\username (i.e., "tmccadmn\jdoe") OR username@tmccadmn.tmcc.edu (i.e., "jdoe@tmccadmn.tmcc.edu")
  7. Enter your network password (do not check the "Remember my credentials" box). You should now see all of your home and/or departmental network files and folders.
  8. Double-click on the file or folder to access your network files.

Important: Be sure to log out of the academic computer (or restart or turn off); otherwise, the next person who runs "\\tmccadmn.tmcc.edu\cloud" will gain direct access to your files!