Webcollege Frequently Asked Questions

Below are answers to Webcollege's most commonly asked questions.

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What should I expect from an online course?

A successful online student must be a self-starter and have the motivation to work independently.

  • Students must be sure to check the communication frequently as well as deadlines and due dates.
  • Students should plan on logging in to the class three times a week or more as necessary.
  • Students must have regular access to the internet and any required software.
  • Students should be comfortable with basic computer operation skills including word processing, file management, and email.

If you are unsure of the expectations or your skill levels, please contact an advisor.

Can I take a WebCollege course at my own pace?

Online courses have due dates just like any other course. Courses need to be finished by the conclusion of the semester. Online courses are facilitated by an instructor and require that learners adhere to a course schedule for readings, assignments and discussions with other learners. It will be important for your success to adhere to this schedule so you can contribute to discussions and group projects in meaningful ways. Your presence in the course will only be apparent if you participate!

What is the difference between a hybrid course, assist course and web-based course?

A hybrid course is a course with reduced in-class time and the remainder of the class online. An assist course is a traditional course with Canvas resources. A web-based course is a fully online course. For more details, please see our detailed class format definitions.

Do WebCollege classes require campus attendance?

The majority of WebCollege classes are completely online. You may have to come to campus to take a mid-term or final exam, or to complete labs. Read the course syllabus to find out if your class has an on-site requirement.

How much time should I expect to spend per week on my online course?

It is a common misconception that online courses take less time per week than face-to-face courses. In actuality, online courses require a substantial time commitment. Although the amount of time required for an online course varies, it’s a good rule of thumb to allocate about 10 to 12 hours per week per online course.

Will I be contacted prior to the start of an online class?

We make every attempt to contact students prior to the start of the semester. To be sure you’re getting contacted, update your MyTMCC contact information. Be proactive. It is your responsibility to have your books purchased and be ready to go by the first Monday of the semester. Classes are not self-paced and you will be required to have checked into class within the first two days of the start of class.

How will I communicate with the instructor during an online course?

Most instructors can be contacted through e-mail in the course and may answer questions in the discussion forum. In order to better communicate with learners, some instructors may even create a questions and answers topic within the discussion forum. Your instructor will advise you about their preferred mode of communication in the course syllabus. Some instructors may give you an outside e-mail address or telephone contact to use in emergencies.

If I sign up for an online course, can I start right away?

No, most classes are semester based. TMCC does offer alternate scheduled formats. Please check the current schedule for that information.

Do I need books for an online course?

Yes. The majority of the classes books require books. To find out what book is needed you can go online or call 775-673-7172.

How do I check my grade in WebCollege?

You can check your grades throughout the semester by going to the "grades" section in Canvas. You can also check your final grades by accessing MyTMCC.

I need to contact tech support. What information do I need to provide?

You must provide your student ID number. This number can be found on your student ID card or in MyTMCC.

Who is my online WebCollege instructor, and how do I contact the instructor?

Most instructors can be contacted through the Canvas email system and may answer questions in the discussion forum. Your instructor will advise you about their preferred mode of communication in the course syllabus. Some instructors may give you an outside e-mail address or telephone number to contact in case of an emergency.

You can find your instructor by viewing the details option in the online schedule. You also may view instructor Web sites online or call 775-673-7000 to get the faculty member's telephone number.

What should I do if my online class is experiencing technical difficulty?

When dealing with technology there may be problems. Please plan ahead. If you are having a problem with the course material contact your instructor. Contact information for your instructor will be listed in the syllabus. If you are having a technical problem, please contact TMCC's WebCollege for assistance.

Successful distance learners can resist constant distractions.

Whether it's the phone ringing off the hook, the kids screaming in the kitchen, or the allure of the TV, everyone faces distractions. Successful students know how to filter out the constant disturbances that threaten their progress. They feel comfortable turning down an invitation or letting the machine pick up the phone when they know there is work to be done.

Successful distance learners do just as well, if not better, without people looking over their shoulders.

While some people need teachers to keep them motivated and on task, distance learners are able to motivate themselves. They realize that they will never be face to face with the people who give them assignments and grade their work, but they don't need others to encourage them. The most successful students are self-motivated and set their own goals.

Successful distance learners feel alright about missing the social elements of traditional schools.

Sure, they realize that they'll miss out on the physical college activities, but they're convinced that the independence is absolutely worth it. Whether they're mature adult learners who aren't interested in the hype, or younger students who get their socialization from extracurricular activities elsewhere, they are comfortable with their current social situation. In place of classroom discussion, they explore the issues with their peers through email and message boards or discuss what they're learning with spouses or coworkers.

Successful distance learners have good reading comprehension skills.

While most people learn by listening to lectures and taking notes, the majority of distance learners are expected to master material through reading alone. Although some distance learning courses offer video recordings and audio clips, most programs require that students understand a large amount of information that is only available through written text. These students are able to comprehend texts at the college level without the direct guidance of a teacher.

Successful distance learners never (or at least rarely) procrastinate.

You'll rarely find distance learners putting off assignments or waiting until the last moment to write their papers. These students enjoy the freedom of working at their own pace and appreciate the ability to complete their work in as much time as it takes them, instead of waiting for an entire class. However, they understand that putting off their work too often can end up adding months, if not years, to their studies.

What is the Out-of-State Student Complaint Process for WebCollege students?

Students taking online classes at TMCC who are from out of state should attempt to resolve any issue or complaints through the complaint process. However, if the issue cannot be resolved internally, the student may file a complaint with his/her own state.