Web Services Frequently Asked Questions (FAQs)
Does application services offer training/documentation for the software you produce?
Another benefit to in-house software development is the level of support that application services is able to provide after the software has been implemented. Application services offers training and various forms of documentation, depending on what the user and user consultant determine is necessary.
How do I include my department, program or student club Web site in the site-wide search?
Every Web page residing on the administrative TMCC Web server (*.tmcc.edu) is automatically indexed for the search engine, even if it's not linked.
Because instructional Web pages are located on the classes Web server, you will need to fill out the Link My Web Page to have your URI linked from the Faculty Web Page Directory on the main TMCC website.
How do I transfer and/or share ownership of my department or program's website?
If you are a Web content manager/provider for your departmental website (whether it is for administrative, student club/organization or program purposes), please send Web Services an email with the following information: 1) What TMCC website is to be transferred and what Web content responsibilities, 2) the name of the individual who will assume new Web content responsibilities will be affected, 3) the name of your area's dean, director or chair, and; 4) the date of when the transfer of responsibilities should be in effect.
How is a Web project request initiated?
To initiate a Web project request, please complete the online form by the same name. What to expect after a Web project request is submitted is outlined on the successfully submitted confirmation page of the online form.
Is TMCC's website accessible-friendly?
May I put a hit counter on my departmental Web page?
TMCC does not place hit counters on administrative pages as we use WebTrends analytical software to generate true user hit/visitor reports. To access this information, please contact us.
What do I do if I want to create a Web site for my department, program or student club?
What is my URI (Uniform Resource Identifier) or link?
For administrative pages, the name of the subfolder on the Web server is part of the URI to your pages. For example, if the math department Web pages are in a sub-folder called "math" on the server, the URI to the page would be /math/.
For instructional pages, the name of your folder will consist of your first initial and last name, i.e., jsmith for John Smith. Since instructional pages exist on the classes Web server, the URI to the page would be http://classes.tmcc.edu/jsmith/. Always make sure your main home page is always named index.html.
What is the difference between a TMCC document and form?
- Document: A file (whether MS Word, PDF, PowerPoint, etc.) that does not require data input or a signature by a person. Often, "documents" are considered informative files.
- Form: A file (whether MS Word, PDF, PowerPoint, etc.) that does require data input or a signature by a person.
Please note: the above definitions for a document and form are used as references for grouping such content on the TMCC website (www.tmcc.edu). For example, all departmental website documents and forms pages use this definition to separate or filter the two different files for easy of access by Web visitors. Example: See the admissions and records documents and forms page or the College's main, documents and forms database.
Where do I go to find a specific TMCC Web page?
TMCC has Web pages dedicated for Current Students, Future Students and Faculty and Staff. For academic, instructional or program-related websites, visit the Instruction Web page. For administrative or support service-related websites, visit the Administration Web page. Finally, the A-Z Web site index lists ALL Web content under the college's website in alphabetical order.
See also: Web-friendly Addresses (URI's)
Who should I contact if I found a broken link?
You should first try to contact the department that maintains the page that contained the broken link. If that information is unknown or not obvious, please contact Web Services.
Faculty Web Sites
Are there guidelines outlining what I am allowed to put on instructional Web pages?
Can I get access to statistics for my own Web pages?
How can I access my instructional Web pages?
How much Web disk space do TMCC instructors have?
Faculty websites on the TMCC classes server currently have 100 MB of space, though Web Services and ITO reserve the right to change this standard at any time.
How should my home page be created?
Your home page should be named as follows:
index.html. If your home page is not named in this manner, visitors of your instructional website may have difficulty accessing the contents of your website.
I don't know HTML. Who will maintain my Web pages?
All instructional pages will be maintained and updated by the faculty member. Templates and an online website building tool are available to make the creation process extremely easy. For more information, please contact us.
All administrative pages are coded/created by TMCC's Web Services unit and content is maintained by the department's Web content provider. View the Web publishing procedures
Student Web Sites
How can I create a student website?
All TMCC students have access to free online website building tools, such as those provided though Google Sites.
Google Sites is the easiest way to make information accessible to people who need quick, up-to-date access. People can work together on a Site to add file attachments, information from other Google applications (like Google Docs, Google Calendar, YouTube and Picasa), and new free-form content. Creating a site together is as easy as editing a document, and you always control who has access, whether it's just yourself, your team, or your whole organization. You can even publish Sites to the world. The Google Sites web application is accessible from any internet connected computer.
How much Web disk space is available to students?
Are downloadable templates available that have the TMCC look and feel?
Yes. Templates for PDF documents, PDF forms or faculty websites are available to the college community for download and use for college-related purposes. Visit the templates Web page, http://templates.tmcc.edu, for additional information and links to download available templates. Note: There are no templates for department/academic program websites. Follow the appropriate Web publishing procedures for having a new departmental website created.
Web Services encourages you to send your ideas for additional templates, in addition to the currently available templates. If you are seeking a template for a specific project or need, a brief meeting with Web services may be needed to properly assess your needs.
Can I use a faculty (instructional) Web site template for my department's website?
My office wants to create new documents and forms using the templates. How do we begin?
- Step 1: Verify or confirm who is your Web content manager for your departmental website;
- If you have a Web content manager, ask him/her to brief you on the procedures of creating a document or form using the templates and how to publish on the website.
- If you do not have a Web content manager, consult with your dean/director and verify with him/her that you may arrange a meeting with Web services to 1) create a website for your area, 2) provide you with information on how to create documents and forms using the templates and online publishing, and 3) appointing you the Web content manager for your area's website.
- Step 2: Download the document or form template that suit your needs;
- Step 3: Add your content to the document or form template. Once you are satisfied with your document or form:
- Convert your document or form into PDF (if a Microsoft© Word© template and you have Acrobat© Professional©), and follow the standard Web publishing procedures for getting your files published to the Web.
- Send your PDF document or form to Web services for publishing.
Please note: The steps outlined above are not intended to be the absolute procedures for publishing content onto your departmental website. The above synopsis assumes you are either: 1) the Web content manager for your department's website, and 2) have been briefed on the full Web publishing procedures by Web services or by reading the online Web publishing procedures page. Any questions or uncertainties should be forwarded to Web services.
What are the benefits of using a template?
A template helps in many ways: 1) assists in establishing a consistent "look-and-feel" to your intended target-audience that by extension, helps form a pattern of familiarity and usability with your end-users; and 2) helps you, in this case, the document/form/instructional website author, more easily craft, group and deliver content quickly.
It's worth noting that templates can achieve the following purpose: they separate content from presentation that helps an author create content more quickly and in a timely-manner change the overall "look-and-feel" (or organization brand/identity) of templates, as needed.
What file formats are available for downloadable document, form and faculty Web site templates?
Who is the audience for the templates on this website?
The templates available for download on this Web site are intended for the following people or groups at TMCC:
- For document and form templates: official TMCC departments or offices (both administrative and academic/instructional) and officially recognized SGA student clubs/organizations.
- For faculty website templates: academic/instructional faculty (both part-time and full-time). See also: Instructional Web Publishing Procedures
More FAQs are available! Search through all TMCC's frequently asked questions.