Student Support Center



Student Support Center Frequently Asked Questions (FAQs)
General
- What is MyTMCC?
- What is Web-Reg?
- Are there two student portals?
- What services are provided to online students?
Classes
- How do I access my online classes?
- Where Do I pay for my classes?
- Where do I view and register for classes?
Self-Service (Account Management)
- How do I lookup my username or reset my MyTMCC/network/e-mail password?
- How do I find my student ID number?
- How do I access my student e-mail account?
- How do I get a student ID?
- How do I print in the academic labs?
- How do I get help using my TMCC e-mail account?
- I can't log in to the new student portal. What should I do?
WebCollege/Angel
- Why can't I view links or videos in Angel?
- How to disable and turn off the "Do You Want To View Only the Web page Content that Was Delivered Securely" security warning
The "MyTMCC" student portal is a "one-stop" gateway for accessing many college applications and tools.
Through the portal, you have access to the following functions: E-mail (TMCC Gmail student e-mail accounts), student profile information, library research journals and databases, semester information (e.g. classes, required books, instructors), student education plan, schedule a tutoring appointment, access online classes (WebCollege), college news and announcements, and more!
To access MyTMCC, visit my.tmcc.edu.
The current system to register for classes, view transcripts, view financial aid and update personal information. As of fall 2010, Web-Reg will be replaced by MyTMCC, an enhanced and feature-rich student portal.
Are there two student portals? ![]()
TMCC is in a process of upgrading the Web-Reg/MyTMCC portals, merging them into one system that offers students more online services. The new portal, which will include Web-Reg services, will be accessed through the MyTMCC student portal at my.tmcc.edu.
Beginning Oct. 12, 2009, current links to Web-Reg will be updated to my.tmcc.edu and will point to a new page from which you will select entry based on the semester for which you are enrolling. In fall 2010, when Web-Reg goes away, you will use MyTMCC for all of your online registration activity, including the ability to review important notifications, review "to do" items on your student checklist and update your status.
What services are provided to online students? ![]()
View the Online Services section under Current Students for a list of services offered.
How do I access my online classes? ![]()
Online classes are accessed via MyTMCC. Once logged in, click on the WebCollege Classes icon.
Where Do I pay for my classes? ![]()
If you are registering for classes for the spring or summer 2010 terms, use Web-Reg to pay for your classes.
If you register for the fall 2010 term, use the new MyTMCC student portal accessible via the "Fall 2010 Login" icon-link from the MyTMCC landing page.
Where do I view and register for classes? ![]()
For the spring or summer 2010 terms, visit the online class schedule at schedule.tmcc.edu and register for classes using the call number for each course through Web-Reg.
For fall 2010, log on to the new student portal to view and register for classes.
How do I lookup my username or reset my MyTMCC/network/e-mail password? ![]()
All students with a currently active status at TMCC may use the self-service tools to lookup their username and reset their password.
How do I find my student ID number? ![]()
If you registered for classes during the fall 2009, or the spring and summer 2010 terms, you may log in to Web-Reg, the current MyTMCC student portal profile page to view your student ID number.
Fall 2010 semester enrolled students, you may log in to the new MyTMCC student portal to access your student ID number.
All students with a currently active status at TMCC may also refer to their admit letter for the student ID number and their issued student ID card.
As a last resort you can physically come to the TMCC Dandini Campus and present a government-issued ID at Admissions or the Starting Point to retrieve your Student ID Number. Or fax a signed and dated photocopy of a government-issued ID to Admissions.
How do I access my student e-mail account? ![]()
Access your TMCC student e-mail account at email.tmcc.edu or log in to my.tmcc.edu.
View information posted on the Starting Point's Web site.
How do I print in the academic labs? ![]()
View detailed printing information.
How do I get help using my TMCC e-mail account? ![]()
View detailed e-mail information from Google.
I can't log in to the new student portal. What should I do? ![]()
The following suggestions are for students who have applied for admission to TMCC on or after Oct. 12, 2009.
- Be sure to have activated your account
- Verify that you are entering the correct username and password
- Be sure you are using the correct (new) MyTMCC student portal. If you don't know your username and or password, you may retrieve it using the online self-service tools
All other students—registered for fall 2009, spring and summer 2010—can access the new student portal by the start of the fall 2010 term.
For general information about a wide variety of student servivces topics, please visit the followiong Frequently Asked Question pages:
- Popular TMCC FAQs
- Admissions and Records FAQs
- Advisement FAQs
- Financial Aid FAQs
- Human Resources FAQs
- Information for Current Students
- Starting Point
Student Support Center
Truckee Meadows Community College
7000 Dandini Blvd., RDMT 205
Reno, Nevada 89512-3999
Telephone: 775-674-7576
E-mail: Send A Message!
Hours of Operation: Monday - Friday; 8 a.m. - 5 p.m. (PST)