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Faculty/Staff Help Desk

Students: Contact the Student Computer Help Desk at my.tmcc.edu/support or call 775-674-7576.

Welcome to TMCC's ITO Help Desk website. We hope this site will be a valuable resource in providing you with the best possible customer service and technical support for internal TMCC computer, telephone or network connectivity issues. Here you will find information about several topics:

• Frequently Asked Questions
  • Citrix
  • Google Apps
  • General
  • Mobile Device
  • Services
  • Tips
  • Voice Mail
  • Wireless
  • Xerox
• Information Security and Privacy
• Network Passwords
  • Password Policy Criteria
  • Password Reset System
  • Faculty/Staff Password Reset Instructions
• VPN/Portal
• TeamViewer Installation: Windows | Mac

Contacting Us

We may be contacted either by: 1) telephone 775-673-7800, 2) email, or 3) our Web contact form.

Related Documents and Web Pages

• Network/Email/Citrix Account Application
• Cost of IT services/Fees
• Network/Remote Login
• Network Passwords
• Symantec Anti-Virus Home Use Download Instructions

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