IT strives to supervise, manage and maintain all of TMCC's enterprise computer network in support of faculty, staff, and students.
Network Services and Support Provided
- Management of network file servers supporting customer data storage, printing, applications, and web services.
- TMCC's network operating systems are powered by NetWare, Windows, and Linux servers.
- The primary desktop operating system is currently Windows XP Professional.
- Provide Network Internet Protocol (IP) Addresses
- Manage and coordinate TMCC's telecommunications cable plant installations and upgrades
- Process adds, moves, and changes of data and phone lines
- Provide network connectivity for TMCC workstations
- Note: IT does not allow network connection cables longer than 10 feet to be used on the network. Cables of this length cause network attenuation and connectivity problems. Eliminating them from the network keeps network traffic moving quickly and efficiently and eliminates unwanted "noise" on the network.
IT takes seriously the responsibility of keeping your messages and files confidential. The network you use has extensive system security; however, much depends upon you, the user of these systems, to keep your accounts secure. Every year thousands of computers are illegally accessed because of weak passwords.
When creating a network password, please do not:
- Write down a password on a sticky note placed on or near your computer.
- Use a common word followed by 2 numbers.
- Use the names of people, places, pets, or other common items.
- Share your password with someone else.
- Use the same password for more than one account, and for an extended period of time.
- Use the default password provided by the vendor.
See Also: IT Frequently Asked Questions
Saving your files to the TMCC network is simple, smart and secure. Faculty and staff may back up data from their local hard drive to a disk or flash drive; however, if your hard drive fails and the disk or flash drive where you saved your data fails, there is no way to recover your data.
The TMCC network is the preferred location for storing TMCC-related data (class material, budget data, etc.). Not only is data on the network backed up on a daily basis (except weekends), but it can also be accessed from remotely.
Once an individual logs into the network, they gain access to the following network resources:
- Personal Network disk storage space (approximately 100 MB per user) only accessible by the user.
- Departmental and TMCC-accessible disk storage space.
- Access to the Internet.
- Access to TMCC Gmail and Google Apps.
- Network printers such as Xerox copiers/fax machines and the ability to retrieve files scanned from networked scanners.
- Anti-virus software updates to ensure up-to-date protection from the latest viruses.
- Distribution of TMCC-licensed software.
Network Login Instructions
After starting your computer, a network login screen will appear on your computer. Enter your user name and network password to access the network resources described above. To ensure network security, network access passwords are required to be unique, more than 8 characters, and changed every 90 days. If the 'Log on to:' field is blank, click on the 'down arrow' on the right of the field and select "TMCCADMN".
Once logged into the network, you will have access to the following network drives by default:
- H Drive: Otherwise known as your home directory (identified by your username), this is the location of your personal network disk storage space. Additionally, you can provide access to your home directory to other TMCC employees if desired by coordinating with IT Customer Service.
- To save/backup files to this location, simply select File-Save/Save As in the application you're using and select the H drive as the location to store the named file.
- T Drive: Otherwise known as "Transfer", this drive is accessible by anyone at TMCC (based on the campus you primarily work at). This is a place where files can be saved and shared quickly. This is often a more effective method of providing access to files to other TMCC employees instead of sending attachments via email. Additionally, as shown on the Xerox Scanning web page, this is the location that files scanned from networked Xerox scanner are retrieved. Approximately every 30 days, files within the Transfer and Xrxscan directories are deleted.
- Monitor and measure network performance of over 1900 network devices and conduct trend analysis to assure proper network efficiency
- Provide technical support for end users