Frequently Asked Questions

TMCC Frequently Asked Questions

FAQs by Department/Program

Popular FAQs

Listed below are some of our more popular Frequently Asked Questions. If you can't find what you are looking for, please use the drop down list above to view FAQs by department or program. Once a topic is selected from the list, you will be taken to that department's FAQ page.

Admission and RegistrationBack to Top

How do I apply for admission at TMCC?

The TMCC Admissions and Records office has an online application form and many other resources to help you get started. Please review the information available on our Steps to Enroll web page, or feel free to contact us.

What should I do with regard to the application deadline?

You should apply to the college as soon as possible!

The deadline to apply to TMCC for the Fall 2014 semester as a degree seeking student  is 5 p.m. Friday, August 15, 2014.

After that date, students may still apply -- as non-degree seeking -- and may enroll in up to 9 credits.

What is the TMCC application deadline?

The deadline to apply to TMCC for the Fall 2014 semester as a degree seeking student  is 5 p.m. Friday, August 15, 2014.

After that date, you may still apply -- as a non-degree seeking student -- and may enroll in up to 9 credits.

Who can tell me more about registration at TMCC?

Information can be found on the registration information Web page, or you may contact Admissions and Records with questions about registration. You may also contact the TMCC registration hotline at 775-673-7111.

When and how can I register at TMCC?

Once you are admitted to TMCC, please see the class schedule for your registration times and dates and then register for classes online with MyTMCC.

I already have a degree at TMCC. Do I have to re-do the steps to enroll for new degree-seeking students?

No. If you have an advisement hold on your account, please contact Academic Advisement.

Why do I have to complete the required enrollment steps?

TMCC requires all new degree-seeking students to complete the free Required Enrollment Steps (RES) to help ensure their success as new college students. Finishing each required enrollment step will help prepare you for your first semester at TMCC and guide you towards graduation.

Who needs to complete the TMCC Required Enrollment Steps?

All new, degree-seeking students must complete the required enrollment steps: take the ACCUPLACER Placement Test, attend an orientation and attend an advisement workshop.

Do I have to complete the steps to enroll for new degree-seeking students if I am a student but am not seeking a degree at TMCC?

If you did not declare a major on your application, and you do not plan to earn a degree from TMCC, you should complete the steps to enroll for non-degree-seeking students. If you have any questions, please contact the Admissions and Records Office.

How do I pay for my classes?

There are three ways to pay for your TMCC classes:


  1. Log onto MyTMCC and view your Student Center.
  2. Scroll down to the "Finances" section.
  3. Under the "Account Summary" box, click on the link "make a payment".
  4. From there you are able to enter the amount you want to pay. You can choose to pay by credit card or electronic check.

In Person

The Accounting Services Cashier’s Office accepts payments Monday through Friday (excluding holidays), between 8 a.m. and 5 p.m. at the Dandini campus in the Red Mountain Building, room 318. We accept credit cards (before 4 p.m.), cash, check and money orders.

By Mail

Payments can be mailed to the TMCC Accounting Services Cashier’s Office (7000 Dandini Blvd., RDMT 318, Reno, Nevada 89512-3999) in the form of check or money order. Make checks payable to "Board of Regents" and include your student ID number on the check.

Where can I get my TMCC courses evaluated to see if I am on track for graduation?

Your TMCC Academic Advisement Report is available via MyTMCC. Once you are logged in, click on "Student Center", click on "My Academics", and click on "View My Advisement Report." The Academic Advisement Report is intended to assist you in tracking your progress toward degree completion, lists all of the courses you have completed and those you must complete to earn a degree. If you need additional assistance, contact Academic Advisement.

When are my due dates for the charges on my account?

You can find this information online:

  1. Log in to your Student Center in MyTMCC.
  2. Under the "Finances" section, select "Other Financial" from the dropdown menu.
  3. Choose "Charges Due" and click on the double arrows (>>)

I put classes in MyTMCC's shopping cart. How do I complete the registration process?

To complete your registration:

  1. Log in to MyTMCC
  2. Select the 'Student Center' link
  3. Select your shopping cart
  4. Select the classes you wish to enroll in by checking the box next to the class
  5. Click the 'Enroll' button
  6. Click the 'Finish Enrolling' button to complete the process
  7. Use the delete button to remove classes that you are not planning to enroll in.

Student Support has a registration tutorial to assist you in registering for your classes.

When will I receive my refund if I dropped my class during the refund period?

Refunds for dropped classes are issued after the third week of instruction.

How do I get a copy of my GED transcript?

Diploma Sender will mail out transcripts for all HSE in the State of Nevada. The first transcript will be free of charge. Students will need to contact Diploma Sender to verify their mailing address before transcripts mailed. Students who seek additional transcripts and/or verifications may contact Diploma Sender, these requests may be obtained for a fee. Students will be charged $15 if requested online or $21 if requested by phone at 855-313-5799.

Do I need a high school diploma or GED to attend TMCC?

A high school diploma or GED is not required to attend TMCC, unless you are applying for special admission or wish to declare a degree program.

Transfer and AdvisementBack to Top

How do I transfer courses from other colleges to be evaluated to see if I am on track for graduation?

Currently enrolled students can submit the Transfer Credit Evaluation Request form and turn it in along with required documentation to Admissions and Records. Also be sure to review the transfer Steps to Enroll.

How do I transfer credits from another college to TMCC?

You will need to submit an official copy of your transcripts to Admissions and Records or to the Academic Advisement Center. Once you are enrolled in classes at TMCC you may submit a Transfer Credit Evaluation Request in order to have your transcripts officially evaluated.

While you wait to receive your official evaluation, you may review the transfer articulation/course equivalence table to find out how your coursework from another institution transfers to TMCC. If you cannot find your previous courses in this table, please contact Academic Advisement.

Which classes transfer if I'm planning on transferring to a Nevada university?

Most colleges have transfer articulation access on their websites; you may want to meet with an advisor at the college to which you plan to transfer. We work closely with the University of Nevada, Reno and the University of Nevada, Las Vegas to take the guess work out of class selection at TMCC. You may visit the online transfer centers at both UNR and UNLV to review general education and major specific transfer agreements.

What are the steps required prior to attending New Student Workshop?

Before attending orientation you must:

Do I have to complete the steps to enroll for new degree-seeking students if I'm a transfer student?

Transfer students are only required to complete the steps to enroll for transfer students. If you have any questions, please contact Academic Advisement.

How do I sign up for a New Student Workshop?

To reserve your seat for a  New Student Workshop, please visit Academic Advisement.

How can I obtain a TMCC transcript?

Please go the National Student Clearinghouse to request official transcripts. Students are charged a fee to request an official transcript. Current students are still able to view and print out unofficial transcripts using MyTMCC.

Can I complete TMCC's New Student Workshop online?

If you live within a 50 mile radius from TMCC you must attend a New Student Workshop in person.

If you are a distance education student (outside the 50 mile radius), you can complete the workshop online. Please note that if you do the online orientation you will need to contact TMCC's Academic Advisement Office to receive instructions on how to complete the New Student Workshop online.

Am I required to meet with an Academic Advisor?

All new degree-seeking students are required to meet with an Academic Advisor through a New Student Orientation in order to be able to register for your first semester of classes. Once you have met your initial advisement requirement, you are not obligated to meet with an advisor again.

However, it is strongly recommended that you meet with an advisor before registration each semester to ensure that you are taking degree-applicable classes, to determine whether or not there have been changes to your program of study, and to map out an educational plan that will keep you on track for graduation.

Financial AidBack to Top

How do I apply for financial aid?

Apply using the online FAFSA (Free Application for Student Aid) using your computer or one of TMCC's student computer kiosks located on the Dandini Campus.

Or, if you prefer, go to the Financial Aid Office in room 315 of the Red Mountain Building.

When you fill out this application, you will need to provide your tax information; if you are under 24 years of age and do not meet the criteria for independent status, you will also need your parents' tax information.

How do I find my financial aid award?

Log in to MyTMCC. Click on "Student Center". You can find your financial aid award by reviewing your award letter in the communication center. You can also find what financial aid documents you are missing by reviewing your MyTMCC "To Do List".

How do I find out about scholarships?

For information about financial aid and scholarships:

How do I set-up direct deposit for my financial aid or refund?

Set up your Direct Deposit online:

  1. Log in to your Student Center in MyTMCC.
  2. Scroll down to the "Finances" section.
  3. Click on "Enroll in Direct Deposit" (link is on the left side).
  4. Click on "Add Account".
  5. Enter your bank account information (including routing number).
  6. Once all information is entered and correct, click "Save".

When will I receive my financial aid refund?

Refunds are usually processed once a week, after financial aid funds have been applied to your student account, and only if funds remain available for a refund.

Testing Back to Top

How do I get a copy of my ACCUPLACER / placement scores?

You can obtain a copy of you placement scores by logging in to MyTMCC. Your scores can be found in the "other academic" drop down menu in the Academics Section of the Student Center. You can also visit the TMCC Testing Services department and paying the $10 transcript fee. You will need your placement scores in order to register for your new student advisement workshop.

What are the score placement results of the CAPE exam?

The placement scores are different for each language. See below:

CourseCAPE Placement Cut-off
SPAN 112 179-319
SPAN 211 320-346
SPAN 212 347+
FREN 112 260-366
FREN 211 337-401
FREN 212 402+
GER 112 292-382
GER 211 383-491
GER 212 492+
RUS 112 200-399
RUS 211 400-599
RUS 212 600+
* CHIN 1st year I 0-199
* CHIN 1st year II 200-399
* CHIN 2nd year I 400-599

* NOTE: currently TMCC does not offer Chinese, therefore the placement cutoffs shown with ( * ) are only guidelines and do not indicate placement into any TMCC foreign language courses.

What do I need to do before I take a test in the Testing Center?

Individuals who wish to take the ACCUPLACER must first complete the Application for Admission to Truckee Meadows Community College and receive their student identification number, prior to testing

For all other exams, please see our Schedule an Exam page for availability, dates and times tests will be offered.

What is the ACCUPLACER exam?

Please visit the ACCUPLACER website for more information about this exam.

What types of tests do I need to take before registering for college credit classes at TMCC?

Academic Placement Testing (ACCUPLACER) is a required enrollment step for new, degree-seeking students.

All students are encouraged to take this test to ensure that, with the help of an Academic Advisor, they register for the correct classes. The ACCUPLACER placement test is available to all current TMCC students and who provide valid government-issued photo identification.

ACCUPLACER is a pre-requisite for placement into TMCC English and math classes. ACT or SAT scores that are less than two years old, or grades from pre-requisite classes can be used instead.

Are special testing arrangements available for students with disabilities?

Students who need accommodations must have ADA documentation and make prior arrangements with the Disability Resource Center.

GeneralBack to Top

Do I have to pay for parking at TMCC?

Parking is free at all TMCC campuses and educational centers. No permits are required.

Does TMCC offer campus tours?

Unfortunately we are unable to provide in-person tours at this time. We encourage you to visit our online tour to become familiar with our campus. If you have any questions about TMCC, please contact us.

Does TMCC offer student health insurance?

No, not at this time.

Enrolled students may opt for voluntary health insurance.

Students should determine which plan best meets their personal needs, since each plan has significant differences in coverage, options, and premium amounts. Students are encouraged to review their options carefully before purchasing any insurance plan.

Students may consider one of the voluntary plans listed below, or seek other options elsewhere. Students submit payments directly to the selected vendor; payment of insurance premiums is not processed through TMCC.

Note: TMCC does NOT endorse these companies, but provides the information as a courtesy to students.

Financial Aid Impact

If the premium amount of a student's insurance exceeds the amount that is currently included in that student's financial aid package, the student may request an increase in their budget by providing the TMCC Financial Aid office with verification of payment.

Does TMCC offer tutoring services?

Tutoring is offered at the TMCC Tutoring and Learning Center.

How can I contact my professor or part-time instructor?

Try the online faculty and staff directory first, or call TMCC's main information number at 775-673-7000.

Part-time instructors do not have assigned offices, although messages can be dropped off in the Red Mountain Building, room 315, or left at the main information phone number at 775-673-7000.

How do I contact the TMCC Police Department?

For emergencies, dial 911.

Non-emergency crime reports should be made to the TMCC Police Department by calling 775-674-7900. To report a crime anonymously, contact Secret Witness at 775-322-4900.

Other information can be found on the TMCC Police Department Web page.

How can I find out about Veteran's Benefits or the Veteran's Work Study program?

Visit the Veterans' Educational Benefits website for information on how to use your veterans' benefits.

How do I find out my final grades?

Grades are available approximately one week after the end of the semester. You can access your grades through MyTMCC.

If you need a printed copy of the grades, you can use MyTMCC to print an unofficial copy of your transcript that will show all your classes and grades, including previous terms.

How do I formally declare a major?

Visit the Steps to Graduate web page or contact Academic Advisement for information.

How do I get a job as a student worker on campus?

Contact the Financial Aid, Scholarships and Employment Office or view the online student job board for current postings.

How do I get a student locker?

Place a $10 deposit at Accounting Services at the Dandini Campus in the Red Mountain Building. Then present your receipt at the information center in room RDMT 315 A.

How do I join the TMCC Fitness Center?

Visit the Fitness Center Web page for information.

What books do I need for my classes?

The TMCC Bookstore in the Red Mountain Building has all the textbooks sorted by class. Refer to the class schedule for the bookstore's hours of operation or call 775-673-7172.

When can I use the computer labs?

Visit the computer labs hours Web page.

What should I do if my online class is experiencing technical difficulty?

Contact TMCC's WebCollege for assistance.