Frequently Asked Questions
TMCC Frequently Asked Questions (FAQs)
Common FAQs
Am I required to meet with an advisor?
Yes and no. All new degree-seeking students are required to meet with an advisor through a new student advisement workshop in order to be able to register for your first semester of classes. Once you have met your initial advisement requirement, you are not obligated to meet with an advisor again. However, it is strongly recommended that you meet with an advisor before registration each semester to ensure that you are taking degree applicable classes, to determine whether or not there have been changes to your program of study and to map out an educational plan that will keep you on track for graduation.
Are special arrangements available for students with disabilities for testing?
Students who need accommodations must have ADA documentation and make prior arrangements with the Disability Resource Center.
Can I complete TMCC's orientation online?
If you live within a 50 mile radius from TMCC you must attend a New Student Orientation and Academic Advisement Workshop. If you are a distance education student (outside the 50 mile radius), please contact the orientation office for instructions on how to complete New Student Orientation and contact academic advisement for instructions on how to complete the Academic Advisement Workshop.
Do I have to pay for parking at TMCC?
No. Parking is free at all TMCC campuses and educational centers. No stickers are required.
Do I need a high school diploma or GED to attend TMCC?
No, unless you are applying for special admission to TMCC.
Do you offer campus tours?
Unfortunately we are unable to provide in-person tours. We encourage you to visit our online tour to become familiar with our campus. If you have any questions about TMCC, please contact us.
Does TMCC offer tutoring services?
Yes, tutoring is offered at the Tutoring and Learning Center.
How can I contact my professor or part-time instructor?
Try the online faculty and staff directory first or call TMCC's main information number at 775-673-7000.
Part-time instructors do not have assigned offices, although messages can be dropped off in the Red Mountain Building, room 315, or left at the main information phone number at 775-673-7000.
How can I find out about Veteran’s Benefits or the Veteran’s Work Study program?
Visit the veterans' educational benefits website for information on how to use your veterans’ benefits.
How can I obtain a TMCC transcript?
Please go the National Student Clearinghouse to request official transcripts. Students are charged a fee to request an official transcript. Current students are still able to view and print out unofficial transcripts using MyTMCC.
How do I apply for admission at TMCC?
Find everything you need to know about TMCC admissions, including an online application form.
How do I apply for financial aid?
Apply using the online FAFSA (Free Application for Student Aid) using your computer or one of TMCC's student computer kiosks located on the Dandini Campus. Or, if you prefer, go to the Financial Aid Office in room 315 of the Red Mountain Building.
When you fill out this application, you will need to provide your tax information; if you are under 24 and do not meet the criteria for independent status, you will also need your parent’s tax information.
How do I contact the TMCC police department?
For emergencies, dial 911. For other information, contact TMCC's police department.
How do I find my financial aid award?
Log in to MyTMCC. Click on "Student Center". You can find your financial aid award by reviewing your award letter in the communication center. You can also find what financial aid documents you are missing by reviewing your MyTMCC "To Do List".
How do I find out about scholarships?
How do I find out my grades when I finish my class?
Grades are available approximately one week after the end of the semester. You can access your grades through MyTMCC. If you need a printed copy of the grades, you can also request a grade mailer of your term grades be sent to you using MyTMCC. You can also print an unofficial copy of your transcript that will show all your classes and grades including previous terms. If you have your grades mailed to you, make sure that your correct address in MyTMCC.
How do I formally declare a major?
Please fill out the Major Declaration form.
How do I get a copy of my ACCUPLACER / placement scores?
You can obtain a copy of you placement scores by logging in to MyTMCC. Your scores can be found in the "other academic" drop down menu in the Academics Section of the Student Center. You can also visit the TMCC Testing Services department and paying the $10 transcript fee. You will need your placement scores in order to register for your new student advisement workshop.
How do I get a copy of my GED transcript?
If you took your GED in the State of Nevada prior to 2002, you must fill out a State of Nevada GED Transcript Request Form and send it to the Nevada Department of Education. We can furnish you this form in person, by fax or regular mail.
If you took your GED test in 2002 or later in the State of Nevada, you must complete a TMCC GED Transcript Request Form and pay the $10 transcript fee. You may bring the form and transcript fee in person or send the completed form, $10 transcript fee and copy of your picture ID to the testing center.
If you took your GED test in a state other than Nevada, you must contact that state's Department of Education.
How do I get a job as a student worker on campus?
Contact the financial aid, scholarships and employment office or view the online student job board for current postings.
How do I get a student locker?
Place a $10 deposit at the controller's office at the Dandini Campus in the Red Mountain Building. Then present your receipt at the information center in room RDMT 315 A.
How do I join the TMCC fitness center?
Visit the Fitness Center Web site.
How do I know when my due date is for the charges on my account?
Log in to MyTMCC. Click on "Student Center". Under the "Finances" section, there is a drop down menu that says "Other Financial". Choose "Charges Due" and select the blue "go" button beside it to view your charges due and dates due.
How do I pay for my classes?
Use the payment options on MyTMCC, pay in person at the controller's office or mail payment to us. Checks must be made payable to "Board of Regents".
How do I set-up direct deposit for my financial aid or refund?
Log in to MyTMCC. Click on your "Student Center". Under the "Finances" section, click on "Enroll in Direct Deposit". You will click on "add account" and it will ask for your bank account number and your bank routing number click "save" and you're all set. Please enter all information carefully because this will be the account that your refund will go to.
How do I sign up for a New Student Orientation and Academic Advisement Workshop?
To reserve your seat for a new student orientation and academic advisement workshop please visit the orientation Web page.
How do I transfer credits from another college into TMCC?
You will need to submit an official copy of your transcripts to Admissions and Records or to the Academic Advisement Center. Once you are enrolled in classes at TMCC you may submit a Transfer Credit Evaluation Request in order to have your transcripts officially evaluated.
While you wait to receive your official evaluation, you may review the Transfer Articulation/Course Equivalence table to find out how your coursework from another institution transfers to TMCC. If you cannot find your previous courses in this table, please contact academic advisement.
I dropped a class but it still shows I owe, how do I fix that?
Log in to MyTMCC. Click on "Student Center". Under the "Finances" section, click on "Account Inquiry" which will display your balance and let you know if there are any charges due. If there is still a balance and you are certain there should not be, contact the controller's office immediately for assistance.
I dropped my class during the refund period, how do I receive my refund?
Non-financial aid refund checks are issued at the end of the 3rd week of instruction. If you need your refund earlier please request your refund by contacting the controller's office.
I put classes in MyTMCC's shopping cart. How do I complete the registration process?
To complete your registration:
- Log in to MyTMCC
- Select the 'Student Center' link
- Select your shopping cart
- Select the classes you wish to enroll in by checking the box next to the class
- Click the 'Enroll' button
- Click the 'Finish Enrolling' button to complete the process
- Remove classes that you are not planning to enroll in using the delete button
I'm planning on transferring to a Nevada university. Which classes transfer?
Most colleges have Transfer Articulation access on their websites; you may want to meet with an advisor at the college to which you plan to transfer. We work closely with the University of Nevada, Reno and the University of Nevada, Las Vegas to take the guess work out of class selection at TMCC. You may visit the online transfer centers at both UNR and UNLV to review general education and major specific transfer agreements.
My online class is having technical difficulty. Whom should I contact?
Contact TMCC's WebCollege for help.
What are the steps required prior to attending a New Student orientation and Academic Advisement Workshop?
Before attending an orientation you must:
- Submit the online application for admission.
- Take the ACCUPLACER or the SAT/ACT. If you took the SAT/ACT you must be able to provide a copy of your scores.
- If you have transcripts from another college or university, please send an official copy of your transcripts to admissions and records.
- Know your username and password.
What books do I need for my classes?
The TMCC Bookstore in the Red Mountain building has all the textbooks sorted by class. Refer to the class schedule for the bookstore's hours of operation or call 775-673-7172.
What deadlines will there be for the 2011 fall semester?
- On Monday, Aug. 1, new students applying for admission to the college for enrollment is 5 p.m.
- On Thursday, Aug. 18, fees are due by 4 p.m. for the 2011 fall semester.
- On Friday, Aug., 19, enrollment cancellation will occur for non-payment of tuition and fees.
- On Monday, Aug. 22, new registrations for continuing students for the 2011 fall semester credit courses must occur before 8 a.m.
There are no additional deadlines for the 2011 fall semester; however, from 8 a.m. on Monday, Aug. 22 through 5 p.m. on Friday, Aug. 26, TMCC will not allow any changes in registration, including adding or dropping courses.
What do I need to do before I take a test in the testing center?
Individuals who wish to take the ACCUPLACER must first complete the application for admission to Truckee Meadows Community College. Once an individual is accepted to TMCC as a student, they are issued a TMCC student ID number, and will need to know this number to take their exam.
Individuals who are planning on taking their General Educational Development (GED), College-Level Examination Program (CLEP), Health Education System, Inc. (HESI), Test of Essential Academic Skills (TEAS), or a non TMCC test must schedule their exam prior to testing. Please contact the testing center for more details.
What happened to the discount rate for students living in neighboring California counties?
The Nevada System of Higher Education Board of Regents recently decided to discontinue the Good Neighbor tuition rate. Effective fall 2011, TMCC will no longer grant students the Good Neighbor tuition rate. Students who have been attending using the Good Neighbor discount continuously up to fall 2011 will be grandfathered in as long as they continue to attend continuously. New students from Good Neighbor counties may apply for the Western Undergraduate Exchange (WUE) rate, however they must apply for this rate by Aug. 15, 2011.
A WUE application is available online. After fall 2011, new students who wish to use the WUE tuition discount must apply by June 1 for the following fall semester and by Oct.1 for the following spring semester.
What is the ACCUPLACER exam?
Please visit the ACCUPLACER website for more information about this exam.
What steps do I have to complete before I can register for classes?
If you are a new degree-seeking student there are two required steps that you must complete before you can enroll in classes. The required enrollment steps are testing and attending a New Student Orientation and Advisement Workshop. For more information, see the Required Enrollment Steps (RES).
What types of tests do I need to take before registering for college credit classes at TMCC?
Academic placement testing (ACCUPLACER) is a required enrollment step for new, degree-seeking students. All students are encouraged to take this test to ensure that with the help of an adviser they register for the correct classes. The ACCUPLACER placement test is available to all current TMCC students and who provide valid government issued photo identification. ACCUPLACER is a prerequisite for placement into English and math classes. If you have ACT or SAT scores that are less than two years old, or grades from prerequisite classes, those can be used instead.
When and how can I register at TMCC?
Once you are admitted to TMCC, please see the class schedule for your registration times and dates and then register for classes online with MyTMCC.
When can I use the computer labs?
Visit the computer labs hours Web page.
When is the admissions application deadline for TMCC for the 2011 fall semester?
The deadline for new students to apply for admission to the college for enrollment in the 2011 fall semester is at 5 p.m. on Monday, Aug. 1.
When will I receive my refund?
After financial aid funds have been applied to your student account and if funds remain available for a refund, one will be processed in a timely manner, usually within 3–7 business days.
Where can I get courses from other colleges evaluated to see if I am on track for graduation?
Currently enrolled students can submit the Transfer Credit Evaluation Request form and turn it in along with required documentation to admissions and records. Also be sure to review the transfer steps to enroll.
Where can I get my TMCC courses evaluated to see if I am on track for graduation?
Your TMCC Academic Advisement Report is available via MyTMCC. Once you are logged in, click on "Student Center", click on "My Academics", and click on "View My Advisement Report." The Academic Advisement Report is intended to assist you in tracking your progress toward degree completion, lists all of the courses you have completed and those you must complete to earn a degree. If you need additional assistance, contact advisement.
Who can tell me about registration?
You can register for classes online. Contact admissions and records with other questions.
Who do I talk to about TMCC High School?
Contact the TMCC High School.
Who needs to complete the TMCC Required Enrollment Steps?
All new, degree-seeking students must complete the Required Enrollment Steps: take the ACCUPLACER Placement Test, attend an orientation and attend an advisement workshop.
Why do I have to complete the required enrollment steps?
TMCC requires all new degree-seeking students to complete three free Required Enrollment Steps to help ensure your success as a new college student: placement testing, orientation, and academic advisement. Finishing each required enrollment step at improves your ability to continue on your degree path, complete your classes and graduate on time.
Why is TMCC implementing deadlines for the fall 2011 semester?
Student success is the college’s number one priority. In light of the recent state budget reductions, TMCC is implementing a new deadline for admissions applications in order to ensure that the college is able to provide incoming and continuing students with necessary enrollment services, including orientation, academic advisement and financial aid assistance.

