TMCC Frequently Asked Questions (FAQs)
Am I required to meet with an advisor?
Yes and no. All new degree-seeking students are required to meet with an advisor through a new student advisement workshop in order to be able to register for your first semester of classes. Once you have met your initial advisement requirement, you are not obligated to meet with an advisor again. However, it is strongly recommended that you meet with an advisor before registration each semester to ensure that you are taking degree applicable classes, to determine whether or not there have been changes to your program of study, and to map out an educational plan that will keep you on track for graduation.
Are special arrangements available for students with disabilities for testing?
Students who need accommodations must have ADA documentation and make prior arrangements with the Disability Resource Center.
Are students allowed to retake the CAPE placement exam?
The test may be repeated, but there is a mandatory 6-week waiting period between testing sessions. There are NO exceptions to this restriction; therefore, students should be prepared to take the test at the time of testing.
Are students allowed to take (or retake) the CAPE placement exam if they have started a foreign language course sequence?
No, the CAPE exam is for initial placement only.
Are students allowed to take the CAPE exam for more than one language?
Yes, but the re-testing restriction applies to all languages.
Are students granted college credit for taking the CAPE exam?
No, the CAPE exam only provides placement information about where students need to start their language study at TMCC. The CAPE exam does not grant college credit for any levels that the student places beyond.
Students should be aware that placement out of a foreign language level does not grant credit, and therefore students may need to take alternative credits to meet graduation requirements.
Can I complete TMCC's orientation online?
If you live within a 50 mile radius from TMCC you must attend a new student orientation session.
If you are a distance education student (outside the 50 mile radius), you can complete the orientation online. Please note that if you do the online orientation you will need to contact TMCC's Advisement Office to receive instructions on how to complete the online advisement workshop.
Do I have to complete the steps to enroll for new degree-seeking students if I am a student but is not seeking a degree at TMCC?
If you did not declare a major on your application, and you do not plan to earn a degree from TMCC, you should complete the steps to enroll for non-degree-seeking students. If you have any questions, please contact the Admissions and Records Office.
Do I have to complete the steps to enroll for new degree-seeking students if I'm a transfer student?
Transfer students are only required to complete the steps to enroll for transfer students. If you have any questions, please contact Academic Advisement.
Do I have to pay for parking at TMCC?
Parking is free at all TMCC campuses and educational centers. No permits are required.
Do I have to schedule my CAPE exam?
Do I need a high school diploma or GED to attend TMCC?
A high school diploma or GED is not required to attend TMCC, unless you are applying for special admission or wish to declare a degree program.
Does TMCC offer campus tours?
Does TMCC offer tutoring services?
Tutoring is offered at the TMCC Tutoring and Learning Center.
How can I contact my professor or part-time instructor?
Try the online faculty and staff directory first, or call TMCC's main information number at 775-673-7000.
Part-time instructors do not have assigned offices, although messages can be dropped off in the Red Mountain Building, room 315, or left at the main information phone number at 775-673-7000.
How can I find out about Veteran's Benefits or the Veteran's Work Study program?
Visit the Veterans' Educational Benefits website for information on how to use your veterans' benefits.
How can I obtain a TMCC transcript?
How do employees join the TMCC Fitness Center?
Visit the fitness center Web page for information.
How do I apply for admission at TMCC?
How do I apply for financial aid?
Apply using the online FAFSA (Free Application for Student Aid) using your computer or one of TMCC's student computer kiosks located on the Dandini Campus.
Or, if you prefer, go to the Financial Aid Office in room 315 of the Red Mountain Building.
When you fill out this application, you will need to provide your tax information; if you are under 24 years of age and do not meet the criteria for independent status, you will also need your parents' tax information.
How do I contact the TMCC Police Department?
For emergencies, dial 911. Other information can be found on the Police Department Web page.
How do I find my financial aid award?
Log in to MyTMCC. Click on "Student Center". You can find your financial aid award by reviewing your award letter in the communication center. You can also find what financial aid documents you are missing by reviewing your MyTMCC "To Do List".
How do I find out about scholarships?
How do I find out my final grades?
How do I formally declare a major?
Please fill out the degree/emphasis change form.
How do I get a copy of my ACCUPLACER / placement scores?
You can obtain a copy of you placement scores by logging in to MyTMCC. Your scores can be found in the "other academic" drop down menu in the Academics Section of the Student Center. You can also visit the TMCC Testing Services department and paying the $10 transcript fee. You will need your placement scores in order to register for your new student advisement workshop.
How do I get a copy of my GED transcript?
Beginning April 1, 2013, Truckee Meadows Community College will no longer process duplicate GED transcript requests.
All individuals and third-party verification firms will be referred directly to DiplomaSender. Online requests for duplicate GED transcripts will be $15; requests by phone (to 855-313-5799) will be $21.
How do I get a job as a student worker on campus?
How do I get a student locker?
Place a $10 deposit at the controller's office at the Dandini Campus in the Red Mountain Building. Then present your receipt at the information center in room RDMT 315 A.
How do I join the TMCC Fitness Center?
Visit the fitness center Web page for information.
How do I pay for my classes?
How do I receive my refund if I dropped my class during the refund period?
Non-financial aid refund checks are issued at the end of the 3rd week of instruction. If you need your refund earlier please request your refund by contacting the Controller's Office.
How do I set-up direct deposit for my financial aid or refund?
Log in to MyTMCC. Click on your "Student Center". Under the "Finances" section, click on "Enroll in Direct Deposit". You will click on "add account" and it will ask for your bank account number and your bank routing number click "save" and you're all set. Please enter all information carefully because this will be the account that your refund will go to.
How do I sign up for new student orientation?
To reserve your seat for new student orientation, please visit the Orientation Web page.
How do I transfer courses from other colleges to be evaluated to see if I am on track for graduation?
How do I transfer credits from another college to TMCC?
You will need to submit an official copy of your transcripts to admissions and records or to the academic advisement center. Once you are enrolled in classes at TMCC you may submit a transfer credit evaluation request in order to have your transcripts officially evaluated.
While you wait to receive your official evaluation, you may review the transfer articulation/course equivalence table to find out how your coursework from another institution transfers to TMCC. If you cannot find your previous courses in this table, please contact academic advisement.
How many questions are in the CAPE exam? Is it a timed test? How long does it take to complete the exam?
The number of questions on the CAPE exam varies, depending on a student's ability.
It is not a timed test.
Taking the test should require between 20-45 minutes, but will depend on how you perform.
How many times is a student allowed to take the CAPE placement exam?
Students may repeat the test as many times as they would like, but there is a mandatory 6-week waiting period between testing sessions. There are NO exceptions to this restriction.
I already have a degree at TMCC. Do I have to re-do the steps to enroll for new degree-seeking students?
No. If you have orientation or advisement holds on your account, please contact the Orientation Office.
I dropped a class but it still shows I have charges due, how do I fix that?
Log in to MyTMCC. Click on "Student Center". Under the "Finances" section, click on "Account Inquiry" which will display your balance and let you know if there are any charges due. If there is still a balance and you are certain there should not be, contact the Controller's Office immediately for assistance.
I put classes in MyTMCC's shopping cart. How do I complete the registration process?
To complete your registration:
- Log in to MyTMCC
- Select the 'Student Center' link
- Select your shopping cart
- Select the classes you wish to enroll in by checking the box next to the class
- Click the 'Enroll' button
- Click the 'Finish Enrolling' button to complete the process
- Remove classes that you are not planning to enroll in using the delete button
What are the score placement results of the CAPE exam?
The placement scores are different for each language. See below:
|Course||CAPE Placement Cut-off|
|* CHIN 1st year I||0-199|
|* CHIN 1st year II||200-399|
|* CHIN 2nd year I||400-599|
* NOTE: currently TMCC does not offer Chinese, therefore the placement cutoffs shown with ( * ) are only guidelines and do not indicate placement into any TMCC foreign language courses.
What are the steps required prior to attending new student orientation?
Before attending orientation you must:
What books do I need for my classes?
The TMCC Bookstore in the Red Mountain Building has all the textbooks sorted by class. Refer to the class schedule for the bookstore's hours of operation or call 775-673-7172.
What CAPE placement languages are offered?
CAPE exams are offered in Spanish, German, French, Chinese, and Russian. (TMCC students should note that currently TMCC does not offer Chinese.)
What do I need to do before I take a test in the testing center?
Individuals who wish to take the ACCUPLACER must first complete the Application for Admission to Truckee Meadows Community College. Once an individual is accepted to TMCC as a student, they are issued a TMCC student ID number, and will need to know this number to take their exam.
Individuals who are planning on taking their General Educational Development (GED), College-Level Examination Program (CLEP), Health Education System, Inc. (HESI), Test of Essential Academic Skills (TEAS), or a non-TMCC test must schedule their exam prior to testing. You will be required to show a government-issued photo ID or TMCC ID card. Please contact the testing center for more details.
What happened to the discount rate for students living in neighboring California counties?
In 2011, the Nevada System of Higher Education (NSHE) Board of Regents discontinued the "Good Neighbor" tuition rate.
If you had been attending TMCC using the "Good Neighbor" tuition rate continuously up to fall 2011, you will be grandfathered in, so long as you continue attending TMCC continuously.
New students from qualifying "Good Neighbor" counties may apply for the Western Undergraduate Exchange (WUE) rate; however, you must apply by the deadlines for the semester in which you first enroll: June 1 for the following fall semester, and by Oct. 1 for the following spring semester.
What if I have additional questions about my CAPE exam language placement?
What is the ACCUPLACER exam?
Please visit the ACCUPLACER website for more information about this exam.
What is the score range of the CAPE exam?
The range of scores varies with which language is tested, as do the cut-off levels.
What is the TMCC application deadline?
The application deadline for new students for the fall 2013 semester is August 9, 2013. All students applying after August 9, 2013, will be considered non-degree seeking, will not be eligible for financial aid or veterans education benefits, and will be limited to enrolling in six (6) credits.
Non-degree students may complete a Degree/Emphasis Change form online to become degree seeking in the following semester provided they meet admissions requirements.
What should I do if my online class is experiencing technical difficulty?
Contact TMCC's WebCollege for assistance.
What should I do with regard to the application deadline?
You should apply to TMCC by August 9, 2013. You donít have to register for classes by that date, just apply (however, we encourage early registration to ensure you get the classes you prefer).
By applying by the deadline, you may get started without restrictions should you decide to attend classes at TMCC.
What types of tests do I need to take before registering for college credit classes at TMCC?
Academic placement testing (ACCUPLACER) is a required enrollment step for new, degree-seeking students. All students are encouraged to take this test to ensure that with the help of an adviser they register for the correct classes. The ACCUPLACER placement test is available to all current TMCC students and who provide valid government issued photo identification. ACCUPLACER is a prerequisite for placement into English and math classes. If you have ACT or SAT scores that are less than two years old, or grades from prerequisite classes can be used instead.
When and how can I register at TMCC?
When are my due dates for the charges on my account?
Log in to MyTMCC. Click on "Student Center". Under the "Finances" section, there is a drop down menu that says "Other Financial". Choose "Charges Due" and select the blue "go" button beside it to view your charges due and dates due.
When can I use the computer labs?
Visit the computer labs hours Web page.
When will I receive my financial aid refund?
After financial aid funds have been applied to your student account, and if funds remain available for a refund, one will be processed in a timely manner, usually within 3–7 business days.
Where can I get my TMCC courses evaluated to see if I am on track for graduation?
Your TMCC Academic Advisement Report is available via MyTMCC. Once you are logged in, click on "Student Center", click on "My Academics", and click on "View My Advisement Report." The Academic Advisement Report is intended to assist you in tracking your progress toward degree completion, lists all of the courses you have completed and those you must complete to earn a degree. If you need additional assistance, contact advisement.
Which classes transfer if I'm planning on transferring to a Nevada university?
Most colleges have transfer articulation access on their websites; you may want to meet with an advisor at the college to which you plan to transfer. We work closely with the University of Nevada, Reno and the University of Nevada, Las Vegas to take the guess work out of class selection at TMCC. You may visit the online transfer centers at both UNR and UNLV to review general education and major specific transfer agreements.
Who can take the CAPE placement exam?
Any student who would like to be placed for their foreign language requirement may take the placement exam. It is recommended that students who are Spanish heritage speakers take SPAN 226 and SPAN 227; however, they may take the placement exam.
Who can tell me more about registration at TMCC?
Who do I talk to about TMCC High School?
Contact the TMCC High School Office.
Who needs to complete the TMCC Required Enrollment Steps?
All new, degree-seeking students must complete the required enrollment steps: take the ACCUPLACER Placement Test, attend an orientation and attend an advisement workshop.
Why do I have to complete the required enrollment steps?
TMCC requires all new degree-seeking students to complete three, free, required enrollment steps to help ensure success as a new college student: placement testing, orientation, and academic advisement. Finishing each required enrollment step improves students ability to continue on their degree path, complete their classes, and graduate on time.