Frequently Asked Questions

TMCC Frequently Asked Questions (FAQs)

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Common FAQs

iconAfter I have finished my classes, how do I find out my grades?

Grades are available approximately one week after the end of the semester. You can access your grades through MyTMCC.

If you need a printed copy of the grades, you can use MyTMCC to print an unofficial copy of your transcript that will show all your classes and grades, including previous terms.

iconAm I required to meet with an advisor?

Yes and no. All new degree-seeking students are required to meet with an advisor through a new student advisement workshop in order to be able to register for your first semester of classes. Once you have met your initial advisement requirement, you are not obligated to meet with an advisor again. However, it is strongly recommended that you meet with an advisor before registration each semester to ensure that you are taking degree applicable classes, to determine whether or not there have been changes to your program of study and to map out an educational plan that will keep you on track for graduation.

iconAre special arrangements available for students with disabilities for testing?

Students who need accommodations must have ADA documentation and make prior arrangements with the Disability Resource Center.

iconCan I complete TMCC's orientation online?

If you live within a 50 mile radius from TMCC you must attend a new student orientation session.

If you are a distance education student (outside the 50 mile radius), you can complete the orientation online. Please note that if you do the online orientation you will need to contact TMCC's Advisement Office to receive instructions on how to complete the online advisement workshop.

iconDo I have to pay for parking at TMCC?

No. Parking is free at all TMCC campuses and educational centers. No stickers are required.

iconDo I need a high school diploma or GED to attend TMCC?

No, unless you are applying for special admission or wish to declare a degree program at TMCC.

iconDo you offer campus tours?

Unfortunately we are unable to provide in-person tours. We encourage you to visit our online tour to become familiar with our campus. If you have any questions about TMCC, please contact us.

iconDoes TMCC offer tutoring services?

Yes, tutoring is offered at the Tutoring and Learning Center.

iconHow can I contact my professor or part-time instructor?

Try the online faculty and staff directory first or call TMCC's main information number at 775-673-7000.

Part-time instructors do not have assigned offices, although messages can be dropped off in the Red Mountain Building, room 315, or left at the main information phone number at 775-673-7000.

iconHow can I find out about Veteran’s Benefits or the Veteran’s Work Study program?

Visit the veterans' educational benefits website for information on how to use your veterans’ benefits.

iconHow can I obtain a TMCC transcript?

Please go the National Student Clearinghouse to request official transcripts. Students are charged a fee to request an official transcript. Current students are still able to view and print out unofficial transcripts using MyTMCC.

iconHow do I apply for admission at TMCC?

Find everything you need to know about TMCC admissions, including an online application form.

iconHow do I apply for financial aid?

Apply using the online FAFSA (Free Application for Student Aid) using your computer or one of TMCC's student computer kiosks located on the Dandini Campus. Or, if you prefer, go to the Financial Aid Office in room 315 of the Red Mountain Building.

When you fill out this application, you will need to provide your tax information; if you are under 24 and do not meet the criteria for independent status, you will also need your parent’s tax information.

iconHow do I contact the TMCC police department?

For emergencies, dial 911. For other information, contact TMCC's police department.

iconHow do I find my financial aid award?

Log in to MyTMCC. Click on "Student Center". You can find your financial aid award by reviewing your award letter in the communication center. You can also find what financial aid documents you are missing by reviewing your MyTMCC "To Do List".

iconHow do I find out about scholarships?

For information about financial aid and scholarships, check online, contact the scholarship office or stop by our office on the Dandini Campus, Red Mountain Building, room 315C.

iconHow do I formally declare a major?

Please fill out the Major Declaration form.

iconHow do I get a copy of my ACCUPLACER / placement scores?

You can obtain a copy of you placement scores by logging in to MyTMCC. Your scores can be found in the "other academic" drop down menu in the Academics Section of the Student Center. You can also visit the TMCC Testing Services department and paying the $10 transcript fee. You will need your placement scores in order to register for your new student advisement workshop.

iconHow do I get a copy of my GED transcript?

If you took your GED in the State of Nevada prior to 2002, you must fill out a State of Nevada GED Transcript Request Form and send it to the Nevada Department of Education. We can furnish you this form in person, by fax or regular mail.

If you took your GED test in 2002 or later in the State of Nevada, you must complete a TMCC GED Transcript Request Form and pay the $10 transcript fee. You may bring the form and transcript fee in person or send the completed form, $10 transcript fee and copy of your picture ID to the testing center.

If you took your GED test in a state other than Nevada, you must contact that state's Department of Education.

iconHow do I get a job as a student worker on campus?

Contact the financial aid, scholarships and employment office or view the online student job board for current postings.

iconHow do I get a student locker?

Place a $10 deposit at the controller's office at the Dandini Campus in the Red Mountain Building. Then present your receipt at the information center in room RDMT 315 A.

iconHow do I join the TMCC fitness center?

iconHow do I know when my due date is for the charges on my account?

Log in to MyTMCC. Click on "Student Center". Under the "Finances" section, there is a drop down menu that says "Other Financial". Choose "Charges Due" and select the blue "go" button beside it to view your charges due and dates due.

iconHow do I pay for my classes?

Use the payment options on MyTMCC, pay in person at the controller's office or mail payment to us. Checks must be made payable to "Board of Regents".

iconHow do I set-up direct deposit for my financial aid or refund?

Log in to MyTMCC. Click on your "Student Center". Under the "Finances" section, click on "Enroll in Direct Deposit". You will click on "add account" and it will ask for your bank account number and your bank routing number click "save" and you're all set. Please enter all information carefully because this will be the account that your refund will go to.

iconHow do I sign up for new student orientation?

To reserve your seat for new student orientation, please visit the orientation web page.

iconHow do I transfer credits from another college into TMCC?

You will need to submit an official copy of your transcripts to Admissions and Records or to the Academic Advisement Center. Once you are enrolled in classes at TMCC you may submit a Transfer Credit Evaluation Request in order to have your transcripts officially evaluated.

While you wait to receive your official evaluation, you may review the Transfer Articulation/Course Equivalence table to find out how your coursework from another institution transfers to TMCC. If you cannot find your previous courses in this table, please contact academic advisement.

iconI already have a degree at TMCC. Do I have to re-do the steps to enroll for new degree-seeking students?

No. If you have orientation or advisement holds on your account, please contact the orientation office.

iconI dropped a class but it still shows I owe, how do I fix that?

Log in to MyTMCC. Click on "Student Center". Under the "Finances" section, click on "Account Inquiry" which will display your balance and let you know if there are any charges due. If there is still a balance and you are certain there should not be, contact the controller's office immediately for assistance.

iconI dropped my class during the refund period, how do I receive my refund?

Non-financial aid refund checks are issued at the end of the 3rd week of instruction. If you need your refund earlier please request your refund by contacting the controller's office.

iconI put classes in MyTMCC's shopping cart. How do I complete the registration process?

To complete your registration:

  1. Log in to MyTMCC
  2. Select the 'Student Center' link
  3. Select your shopping cart
  4. Select the classes you wish to enroll in by checking the box next to the class
  5. Click the 'Enroll' button
  6. Click the 'Finish Enrolling' button to complete the process
  7. Remove classes that you are not planning to enroll in using the delete button

iconI'm a student who's not seeking a degree at TMCC. Do I have to complete the steps to enroll for new degree-seeking students?

If you did not declare a major on your application, and you do not plan to earn a degree from TMCC, you should complete the steps to enroll for non-degree-seeking students. If you have any questions, please contact the admissions and records office.

iconI'm a transfer student. Do I have to complete the steps to enroll for new degree-seeking students?

Transfer students are only required to complete the steps to enroll for transfer students. If you have any questions, please contact academic advisement.

iconI'm planning on transferring to a Nevada university. Which classes transfer?

Most colleges have Transfer Articulation access on their websites; you may want to meet with an advisor at the college to which you plan to transfer. We work closely with the University of Nevada, Reno and the University of Nevada, Las Vegas to take the guess work out of class selection at TMCC. You may visit the online transfer centers at both UNR and UNLV to review general education and major specific transfer agreements.

iconWhat are the steps required prior to attending new student orientation?

Before attending orientation you must:

iconWhat books do I need for my classes?

The TMCC Bookstore in the Red Mountain building has all the textbooks sorted by class. Refer to the class schedule for the bookstore's hours of operation or call 775-673-7172.

iconWhat deadlines will there be for the 2012 fall semester?

There will be no application deadline for fall 2012.

  • On Tuesday, Aug. 21, fees are due by 4 p.m. for the 2012 fall semester.
  • On Wednesday, Aug. 22, enrollment cancellation will occur for non-payment of tuition and fees.

iconWhat do I need to do before I take a test in the testing center?

Individuals who wish to take the ACCUPLACER must first complete the application for admission to Truckee Meadows Community College. Once an individual is accepted to TMCC as a student, they are issued a TMCC student ID number, and will need to know this number to take their exam.

Individuals who are planning on taking their General Educational Development (GED), College-Level Examination Program (CLEP), Health Education System, Inc. (HESI), Test of Essential Academic Skills (TEAS), or a non-TMCC test must schedule their exam prior to testing. You will be required to show a government-issued photo ID or TMCC ID card. Please contact the testing center for more details.

iconWhat happened to the discount rate for students living in neighboring California counties?

In 2011, the Nevada System of Higher Education (NSHE) Board of Regents discontinued the "Good Neighbor" tuition rate.

If you had been attending TMCC using the "Good Neighbor" tuition rate continuously up to fall 2011, you will be grandfathered in, so long as you continue attending TMCC continuously.

New students from qualifying "Good Neighbor" counties may apply for the Western Undergraduate Exchange (WUE) rate ; however, you must apply by the deadlines for the semester in which you first enroll: June 1 for the following fall semester, and by Oct. 1 for the following spring semester.

iconWhat is the ACCUPLACER exam?

Please visit the ACCUPLACER website for more information about this exam.

iconWhat should I do if my online class is experiencing technical difficulty?

Contact TMCC's WebCollege for assistance.

iconWhat types of tests do I need to take before registering for college credit classes at TMCC?

Academic placement testing (ACCUPLACER) is a required enrollment step for new, degree-seeking students. All students are encouraged to take this test to ensure that with the help of an adviser they register for the correct classes. The ACCUPLACER placement test is available to all current TMCC students and who provide valid government issued photo identification. ACCUPLACER is a prerequisite for placement into English and math classes. If you have ACT or SAT scores that are less than two years old, or grades from prerequisite classes, those can be used instead.

iconWhen and how can I register at TMCC?

Once you are admitted to TMCC, please see the class schedule for your registration times and dates and then register for classes online with MyTMCC.

iconWhen can I use the computer labs?

Visit the computer labs hours Web page.

iconWhen is the admissions application deadline for TMCC for the 2012 fall semester?

There will be no application deadline for fall 2012.

iconWhen will I receive my TMCC financial aid refund?

After financial aid funds have been applied to your student account, and if funds remain available for a refund, one will be processed in a timely manner, usually within 3–7 business days.

iconWhere can I get courses from other colleges evaluated to see if I am on track for graduation?

Currently enrolled students can submit the Transfer Credit Evaluation Request form and turn it in along with required documentation to admissions and records. Also be sure to review the transfer steps to enroll.

iconWhere can I get my TMCC courses evaluated to see if I am on track for graduation?

Your TMCC Academic Advisement Report is available via MyTMCC. Once you are logged in, click on "Student Center", click on "My Academics", and click on "View My Advisement Report." The Academic Advisement Report is intended to assist you in tracking your progress toward degree completion, lists all of the courses you have completed and those you must complete to earn a degree. If you need additional assistance, contact advisement.

iconWho can tell me more about registration at TMCC?

Information can be found on the registration information webpage, or you may contact admissions and records with questions about registration. You may also contact the TMCC registration hotline at 775-673-7111.

iconWho do I talk to about TMCC High School?

Contact the TMCC High School.

iconWho needs to complete the TMCC Required Enrollment Steps?

All new, degree-seeking students must complete the Required Enrollment Steps: take the ACCUPLACER Placement Test, attend an orientation and attend an advisement workshop.

iconWhy do I have to complete the required enrollment steps?

TMCC requires all new degree-seeking students to complete three free Required Enrollment Steps to help ensure your success as a new college student: placement testing, orientation, and academic advisement. Finishing each required enrollment step at improves your ability to continue on your degree path, complete your classes and graduate on time.