Facilities Services Work Order Request

The following are instructions on how to access and use the new facilities services work order request system:.

1. Visit our new online work order request form
2. If you are promted, please use the following information to be authenticated into the work order system the first time:
   • Login Username: requester (lower-case/case-sensitive)
   • Password: requester (lower-case/case-sensitive)
   • Database: MPULSE (upper-case/case-sensitive)
   • Check the Remember Password box
3. Once you have provided the authentication information above, click the 'Login' button
4. Once you are logged in, you are provided with two options: Maintenance Request Records and Request Tracking System. Select Maintenance Request Records to submit a work order request.
5. Once in the Maintenance Request Records (aka work order request form), provide your information into all of the fields
   
   Please note: Add as much information in the description/detail box that will enable facilities to respond to your request. As the old adage goes more is better.
6. When all the form fields are populated with your information, submit your work order request via the Submit button.
7. If you are having problems logging in, please contact Roxanne.