Controller's Office

Student Accounts Rights and Responsibilities

Rights

Each student with an outstanding student account balance has the following rights.

  • To have access to his or her student account record.
  • To dispute charges he or she believes are incorrect.
  • To have confidentiality of his or her student records (as protected by FERPA).
  • To petition charges he or she believes are in error.
  • To be told the nature of the charges posted to his or her account.

Responsibilities

Each student with an outstanding student account balance has the following responsibilities.

  • To read and abide by all written policies governing his or her account.
  • To ensure that payment is made by the published due date, regardless of whether a bill was received.
  • To ensure a current mailing address and telephone number is on file.