Page 40 - 2012-2013 TMCC College Catalog

2012-2013 TMCC College Catalog B-19
Administrative Professional
Certificate of Achievement
TMCC’s administrative professional certificate of achievement
focuses on the specific skills an administrative professional needs
to be successful. The emphasis of the certificate includes skills
in office procedures, computer applications, communications,
customer service, accounting, and supervision.
CertificateOutcomes
Students completing the certificatewill:
• Demonstrate advanced keyboarding skills and an
intermediate knowledge of hardware and software to perform
a wide variety of administrative tasks including electronic
filing, formatting and producing business documents and
spreadsheets, and performing internet research to meet
modern business needs.
• Model excellent communication skills demonstrated by the
ability to provide excellent customer service to internal and
external customers; present information in a persuasive,
logical, and organized manner using supportive visual
aids and professional oral communication; and write
informational, analytical, and technical documents, which are
organized, precise, and relevant.
• Perform and understand tasks requiring basic math
calculations such as inventory and bookkeeping.
General Education Requirements
Communications 3 credits
Recommended: BUS 107
English 3 credits
Recommended: BUS 106 or BUS 108
Human Relations 3 credits
Recommended: MGT 212 or CE 201
Quantitative Reasoning 3 credits
Recommended: BUS 117 or COT 110
Total General Education Requirements 12 Credits
Emphasis Requirements
BUS 112 Customer Service................................................3
CIT 201 Word Certification Preparation. ..........................3
CIT 202 Excel Certification Preparation............................3
COT 207 Business Applications on the Internet.................3
COT 217 Office Publications..............................................3
Total Emphasis Requirements 15 Credits
Elective Requirements
Choose three credits from the following:
ACC 135 Bookkeeping I.....................................................3
ACC 201 Financial Accounting...........................................3
Total Elective Requirements 3 Credits
Total Certificate Requirements 30 Credits
Suggested Course Sequence
First Year Course # Title Credits
1st Semester
English BUS 106 or
BUS 108
Business English or
Business Letters and Reports 3
Emphasis BUS 112 Customer Service 3
Quantitative Reasoning BUS 117 or
COT 110
Applied Business Math or Business
Machines 3
Emphasis CIT 201 Word Certification Preparation 3
Emphasis COT 217 Office Publications 3
Total 15
2nd Semester
Elective ACC 135 or
ACC 201
Bookkeeping I or
Financial Accounting 3
Communications BUS 107 Business Speech Communications 3
Emphasis CIT 202 Excel Certification Preparation 3
Emphasis COT 207 Business Applications on the Internet 3
Human Relations MGT 212 or
CE 201
Leadership and Human Relations or
Workplace Readiness 3
Total 15
Certificate Total 30